Sophia Dunkley, CBM, EMP MP

Sophia Dunkley, founder of The Practice Navigator coaching, is a dynamic speaker, coach, and consultant helping dentists and teams elevate case acceptance, communication, and culture. With 3 decades in dentistry, from treatment coordination to operations and management consulting, she brings a rare 360‑degree view of how clinical excellence, business, and team dynamics intersect to create profitable dental practices. As a certified core Energy Leadership (ELI 360) professional with IPEC, Sophia blends mindset, leadership, and energy awareness into practical frameworks that inspire transformation and sustained performance. She designs and implements case‑acceptance systems that elevate patient experience while driving production, with a focus on high‑value services such as new patient journeys in implant arch and comprehensive restorative sales. As the lead coach at Practice Navigator coaching, she partners with private general and specialty practices, including small groups and DSOs nationwide, to build vision, systems, and culture that raise the bar for both teams and patients. An active member of the Speaking Consulting Network, AADOM, and a collaborator with dentistry’s leading influencers, Sophia brings energy, authenticity, and results‑driven precision to stages, podcasts, and industry events. Sophia has spoken at AADOM , Academy of Dental Sleep Medicine and many others on case acceptance and team harmony, offering practical, repeatable frameworks that align patient care with team empowerment. Her philosophy centered on the notion of making a stranger a friend. Step into your next level with Sophia, where empowered teams, elevated communication, strategic case acceptance, and smart technology align to deliver extraordinary care and exceptional business results.

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Topics:

• Case Acceptance

• Communication Skills

• Leadership

• Patient Experience

• Financial Management

• AI & Technology in Dentistry

• Practice Management

• Team Building & Culture