Quick Facts
Certified Dentrix Trainer
Henry Schein One
Media
About Dayna
Speaker, Author, Workflow Expert
Dayna Johnson loves her work. With more than 25 years of experience in the dental industry, Dayna’s passion for efficient, consistent, and secure systems is grounded in personal understanding and professional expertise. With a watchful eye, Dayna helps dental teams create better workflows for daily, weekly, and monthly routines for a more productive, stress-free work environment.
Dayna knows that your entire day revolves around your practice management software and creating efficient, consistent systems is key to a successful practice.
When she is not training, speaking, podcasting, or writing an article, Dayna enjoys spending time in the garden, golfing, and hiking in the Rocky Mountains. Dayna is a total foodie and when on the road searches out local restaurants to support the local economy.
Video Video Dayna Johnson - Dental Speaker
Courses
Description
Description You welcome patients everyday through your front door, never even thinking that this might be the last time you see them. Why do so many patients slip out of your practice, never to schedule recommended treatment or their next recare visit? Let’s discover how to slam your back door shut and not only preserve patient retention, but increase it. Studies show that several factors influence a patient’s decision to leave their current provider and switch dental practices. Together, we can identify the different behaviors of our patients and implement best practices to keep them coming back year after year.
Learning Objectives
- Explain how generational differences play a role in decisions
- Apply tips for using your software to help build relationships with patients
- Give examples of verbal skills to help your team increase patient retention
- Name tools you can implement, starting today
Categories
Details
On-Demand Courses
Create a Health History Workflow Everyone Will Love
View on Novonee Learning Library
Best Practices for you Daily, Weekly, Monthly Workflow
View on Novonee Learning Library
Understanding Your KPI\'s
View on Novonee Learning Library
Continuing Care is the Lifeblood of Your Practice
View on Novonee Learning Library
Dental Insurance 101
View on Novonee Learning LIbrary
Events
SCN Annual Summit 2026
Sessions
Stronger Together: The Four C’s of Meaningful Relationships and Lasting Legacy
June 2, 2026
I Wasn’t Supposed to Be Here
June 3, 2026
Photos
Videos
Video Dayna Johnson - Dental Speaker