Quick Facts
MBA
Georgia Southern University
1999
SCN Spotlight on Speaker
Winner
2025
Case Closed
Orthodontic Treatment Coordinator Program
2026
Topics
Education & Certifications
Media





About Dawn
Dawn Scott never planned on a career in dentistry, but dentistry had other plans. Over 37 years it kept finding her, from general dentistry to corporate sales training to orthodontics. She realized dentistry was the vehicle for what matters most to her, connecting with people.
Today Dawn helps orthodontic practices turn consultations into commitments. Her signature program, Case Closed, is a 9-step, human-centered framework for Treatment Coordinators, built on a simple truth: when patients feel seen, heard, and able to trust you, they say yes to their care.
For meeting planners: Dawn delivers practical, energizing sessions on patient communication, case acceptance, and the human side of the treatment conversation.
For podcast hosts: She brings candid stories from nearly four decades in dentistry and actionable insight on building trust with patients.
For practices: Dawn trains and coaches Treatment Coordinators so they feel confident during consults, which increases case acceptance by creating a better patient experience.
Learn more at www.DawnScottConnect.com
Video Speaker Reel
Courses
Description
Orthodontic Treatment Coordinator Education Program.
Categories
Details
On-Demand Courses
Events
Let's Talk Dental Podcast with Kay Huff 2026
Sessions
Let's Talk Dental with Kay Huff
September 30, 2026
Services
Case Closed: Orthodontic Treatment Coordinator Education Program
This course is for TCs in orthodontic practices who offer modern orthodontics such as phase treatment and self-ligating, copper niti brackets. It's a 90 day online course along with personal coaching by Dawn, resulting in reducing TC stress and increasing job satisfaction, patient's who are excited to begin treatment and practices who experience growth well-above the national average.
Key Note Speaker
Milestone Moments: How Small Steps Build Big Lives is Dawn's inspirational origin story of how dentistry kept finding her and becoming the vehicle by which she get's to do the thing that matters most, connect with people.
CE Course Presenter
Dawn's offers CE courses on case acceptance, building trust and connection, and the importance of words and how language builds trust and creates clarity in dental practices.


