members

Members


contact info

Liz Armato
Director of Client Services
Pride Institute

liz@prideinstitute.com

Liz Armato

Member

I’m proud to be part of a team that helps dentists realize their dreams. As corny as it sounds, my fulfillment of riches comes from helping our clients become incredible business people.  I’ve had the opportunity to work in other professions, for other organizations and never have I found a company other than Pride Institute with such high standards of integrity and commitment to the success of our clients. I was fortunate to be taken under the tutelage of Dr. Jim Pride, who personally mentored my growth as a leader. In my current position I help dentists create a roadmap towards their professional success, while overseeing our client’s experiences, from inception to exit.  I thoroughly believe that no job is too small or too challenging if the result enhances our client’s experience. Personally, I enjoy world travel, fascinating food and unique wines – all passions I share with my husband Robert Price.  Life wouldn’t be the same without Rebecca and Wesley Price, my amazing young adult step-children.


contact info

Heidi Arndt RDH, BSDH, CEO
888-686-1533 main

www.enhancedhygiene.com

Heidi Arndt

Member

Heidi Arndt RDH, BSDH has been working in the dental field for over 18 years. Her experience stretches from working as a treatment coordinator, dental assistant, and practice manager before graduating from the University of Minnesota with a bachelor’s degree in Dental Hygiene. Heidi spent the early part of her career working in private practice and at the Mayo Clinic (Department of Dental Specialties). In 2002, Heidi began working for American Dental Partners, where she was a dental hygiene mentor/coach and was later promoted to Director, Dental Hygiene Development. Heidi managed over $140 million in annual revenue, and led all dental hygiene development activities for American Dental Partners affiliated dental groups (more than 250 practices and 1000 dental hygienists across the entire United States). Heidi created and implemented a mentoring and dental hygiene development curriculum, that improved patient care, created accountability increased hygiene profits exponentially year after year.


contact info

Maria M. Ashley DDS
30 N. Michigan Ave. #1625
Chicago, IL 60602
312-263-0880 main

drmariaashley.com
www.facebook.com/drmariaashley

Maria Ashley

Member

A proud product of the Chatham community on the south side of Chicago, Dr. Maria M. Ashley grew up in a home full of love and support.  As the youngest of 4 exceptional siblings, she knew from the start that she had formidable paths to follow.  From the age of 14, Dr. Ashley knew she wanted to become a dentist.  Her maternal grandmother’s cousin, Dr. Elmer MacMillian, the family dentist, was the first African American graduate of Northwestern Dental College.  He was her inspiration. Education was very important to the Ashley family and Maria was a smart and dedicated student. She received her undergraduate degree in Biological Sciences from DePaul University and was immediately accepted and attended the University of Illinois College of Dentistry where she received her Doctor of Dental Surgery degree in 1986. Soon after graduating, she established her private dental practice on North Michigan Avenue, and has been there ever since.


contact info

Sandy Baird, MBA
Baird Concepts
PO Box 817
Sewanee, TN 37375
877-511-4759 main

sbaird@bairdconcepts.com
www.bairdconcepts.com

Sandy Baird

Member

Teaching and speaking are such a passion in my life. There is nothing more rewarding than to see a spark in the eye of someone who learned something new and exciting.  With an M.B.A., over 35 years of working in the dental industry, and being married to a dentist for over 40 years, I have the perspective of every player on the team.  I have worked as a practice management consultant, dental assistant, sterilization aid, hygiene assistant, scheduling coordinator, treatment and financial presenter, bookkeeper, financial advisor, new-patient coordinator, gardener, housekeeper, computer technician, and toilet-bowl cleaner. Extracting examples from all my experiences while totally understanding the stress and pressure or owning and running a practice, I feel able to bring real-life meaning into the messages and information I relate.


contact info

Lois Banta
Banta Consulting Inc.
SCN CEO/Owner
33010 NE Pink Hill Rd.
Grain Valley, MO 64029
816-847-2055 main

lois@bantaconsulting.com
www.bantaconsulting.com

Lois Banta

Member

Lois Banta is CEO, President and Founder of Banta Consulting, Inc., a company that specializes in all aspects of dental practice management. Lois has over 38 years of dental experience and consults and speaks nationally and internationally. She is also the owner and CEO of The Speaking Consulting Network, and a member of ADMC, AADOM, NSA, ADAA and AADPA.


contact info

Hillary Harms Becchetti, Attorney
Pine Lake Law Firm, PLLC
508 Pine St
Lino Lakes, MN 55014 
651-428-2253 office

www.pinelakelaw.com

Hillary Harms Becchetti

Member

Hillary Becchetti grew up in the world of dentistry as both of her parents were dentists. Her first job was working in her parents’ dental office and almost every family vacation was wherever the ADA conference happened to be that year. Needless to say, she has spent her entire life surrounded by the dental profession. It is no surprise that she decided to focus her legal career on dentists. Hillary is an attorney and founder of Pine Lake Law Firm in Minnesota, which focuses solely on dental legal transactions. Her legal experience includes dental practice sales and transitions, contracts, non-compete agreements, employment law, leases, commercial property acquisitions and estate planning. Hillary’s energy and passion for her subject are evident in her presentations and her storytelling ability allows her to engage the audience and teach a subject that is a necessity in the dental profession.


contact info

Dr. Diana Batoon
Bonita Dental
11111 N. Scottsdale Rd. #130
Scottsdale, AZ 85254 
480-776-0643 office

drdianabatoon@gmail.com
www.momentumdentistry.com

Diana Batoon

Member

Dr. Diana Batoon is President and founder of Bonita Dental and AZ Center for Breathing and Sleep Wellness in Scottsdale, AZ.  Her passion and commitment to educate and motivate members of the dental community to provide comprehensive treatment for overall dental health and implementing Sleep Medicine into their practices is contagious.  Diana has over 20 years of dental experience and stays at the forefront of dental technology and dental systems. She speaks internationally to several organizations and her lectures series for New Dentists has been gaining momentum.


gregbeck_2014

contact info

Greg Beck
P.O. Box 24273
Overland Park, KS 66283
913-851-3039 main

gregbeckdps@gmail.com
www.inofficedentalplans.com

Greg Beck

Member

President of Dental Practice Services, Inc. (DPS) in Overland Park, KS, and the program manager of the Private Dental Plan™ Program. DPS sets up customized dental service plans for dental offices who want to offer dental coverage directly to their patients and to the public, in lieu of recommending insurance. A Private Dental Plan™ is ideal for an office that wants to develop a patient base separate from insurance-based dentistry and/or for an office that wants to eliminate unwanted insurance plans and convert patients to their own plan. DPS has operated the Private Dental Plan™ program for over 15 years and has developed a successful process for managing a self-administered plan within the office. DPS works in all states including the West, Midwest, East, South, and Southeast.


contact info

Jana Berghoff RDH, FAADOM
SCN Conference Concierge 

jlberghoff@gmail.com

Jana Berghoff

Member

Jana has over 42 years’ experience in the dental community. Initially trained as a dental hygienist, she spent time in the clinical setting learning the ropes of patient care. She soon found herself moving into office/team management positions.  She gained experience in a diverse selection of dental environments including, General/Family Practices (both in the single practitioner and corporate environment), Dental X-ray Facilities, TMJ/Facial Pain Clinics, and high profile Cosmetic Practices. Seeing the need for experienced clinical staff in the software and technology arena, she refocused her career and joined Patterson Dental in various positions including training, sales and the marketing of technology products.  After recently separating from Patterson Dental, Jana is attending SCN for the first time as a participant rather than a vendor partner and is preparing to utilize her diverse dental experience to launch the next chapter in her career. Jana is Fellow in the American Association of Dental Office Managers and was named one of the Top 25 Women in Dentistry by Dental Products Report.


contact info

Kristine Berry
603-765-6633 main

kristine@kristineberry.com
www.kristineberry.com

Kristine Berry

Member

Kristine A. Berry (Hodsdon) is the CEO of Women Rocking Leadership and a sought-after speaker and leadership coach. She designs and facilitates on-site and on-line coaching programs for DSOs, mid-market dental groups, associations, manufacturers and individuals tailored to increasing engagement, productively, sales, taming obnoxious leaders and turning around entitled employees for long term success. She has presented at conferences such as GNYM, YDC, ADHA, IFDH, Under One Roof, and AACD.  Her career includes being a clinician, dental management consultant, executive coach, educational manager for a global Fortune 500 company and operational manager overseeing $14 million of revenue for dental organizations in NH and NC.


contact info

Dr. David Black

deblack1946@gmail.com

David Black

Member

Drawing on 40+ years of clinical experience, Dr. Black is focusing on speaking and coaching through in-office consultation. Dr. Black has Pankey-Dawson clinical training and has retained staff an average of 20 years each. He has distilled the wisdom of major national consulting firms into a successful restorative and cosmetic practice in a small suburban town. Dr. Black brings these qualities and more to help both new doctors and associateships needing to increase their productivity by attention to systems. Dr. Black has proven leadership and administrative skill. He is a dental leader in both the local society and MOM’s projects, community boards, and state dental board of directors, committees and task forces.


contact info

Almie Borromeo
Founder and Principal Consultant
Borromeo Marketing Consultants
206-919-9494 main

almie@borromeomarketing.com
www.borreomarketing.com

Almie Borromeo

Member

Almie is the Founder and Owner of Borromeo Marketing Consultants, LLC. She brings with her over 20 years of sales and marketing experience with the last 8 years focused on the health and dental markets. She is passionate about educating and helping each and every one of her clients see success, from launching a patient appealing website, increasing the number of new patient inquiries or strengthening a practices online brand.

She works with an amazing team of partners which includes dental professionals, industry experts and consultants where they collectively provide each of our practices the tools and resources for success.

In addition to working with practices, Almie has developed and presented on topics covering practice branding, social media marketing, SEO, and patient communications. She’s given lectures at the Pacific Northwest Dental Conference, Southern Association of Orthodontic Meeting, University of California – SF, and local study clubs.


contact info

Tanya A. Brown DMD, FAGD
The Tanya Brown Group
PO Box 15772
Chesapeake, VA 23328
855-700-TEAM (8326) main

tanya@tanyabrowndmd.com
www.TanyaBrownDMD.com

Tanya Brown

Member

If you’re searching for a vibrant speaker that can engage and keep the attention of dentists and dental teams- then you have FOUND THE PERFECT FIT! Dr. Tanya Brown’s speaking attendees and consulting clients benefit from her 360 degree, cumulative experience in the dental practice—from chair side dental assistant, to practice administrator, to owner dentist. In her compelling lectures on team excellence and case acceptance, Dr. Brown honors each member of the team as a vital contributor to the success of the dental practice.


contact info

Tina Brown
Dental Practice Enhancement
2960 Gladstone St.
Pomona, CA 91767
626-379-4133 main

tina@dentalpracticeenhancement.com
www.dentalpracticeenhancement.com

Tina Brown

Member

Tina Brown, FAADOM is the founder of Dental Practice Enhancement and brings with her over 30 years of dental office experience. She specializes in the art of practice management skills and also offers Virtual Assisting for the administrative team and Practice Valuations. As a Virtual Manager, Coach, Author and Speaker Tina was the SME for Ashworth College and is a proud member of SCN and a Fellow and lifetime member of AADOM.


contact info

Leslie Canham RDA, CDA
Leslie Canham & Associates, LLC
Certified Speaking Professional
PO Box 542
Copperopolis, CA 95228
209-785-3903 main

Leslie@LeslieCanham.com
www.lesliecanham.com

Leslie Canham

Member

Leslie is a Speaker and Consultant specializing in Infection Control, OSHA, HIPAA, and Dental Practice Act regulations. As a Certified Speaking Professional, Leslie delivers programs that have earned her the reputation as an outstanding speaker in dentistry. Leslie investigates breaches and conducts audits for governmental agencies and the private sector.  She is the moderator of the Infection Control Forum on Dentaltown.com and is an active member of OSAP, ADMC, ADAA, CDA, and the National Speakers Association. In the dental field since 1972, Leslie is authorized by the Dept. of Labor as OSHA Outreach Trainer and recognized as a PACE continuing education provider by the Academy of General Dentistry.


contact info

Mike Canham
Leslie Canham & Associates
PO Box 542
Copperopolis, CA 95228
209-785-3903 main

Mike@LeslieCanham.com

Mike Canham

Member

Mike is the chief of operations for Leslie Canham and Associates, LLC. Mike and Leslie, as husband and wife team, travel nationwide to conduct audits, investigations, and on site training. In addition to facilitating Leslie, Mike takes photographs in the dental setting to help the dental team recognize problem areas pertaining to infection control, safety, and OSHA compliance. Mike and Leslie are committed to providing the dental community with training and compliance information that is up to date and accurate.


Cannon,-Linda

contact info

Linda Cannon
Medical Safety Developmental Services
1001 Land of Promise Rd.
Chesapeake, VA 23322
757-718-1515 main

MSDS@cox.net
www.MsdsSafety.com

Linda Cannon

Member

As the founder of Medical Safety Developmental Services, Linda Cannon aspires to build positive safety values in the practices she serves. Linda brings more than 20 years of consulting experience to clients across the United States. Reference materials of her design have been featured in trade publications, including the CRA, and other business media. Linda offers her clients an exciting combination of creative strategic planning and a focus on product line mix to deliver impressive results. She is recognized for her ability to diagnose impediments to practice growth and redirect organizational focus to key issues of product, position, sourcing, and safety.


carlsen_2013

contact info

Douglas Carlsen
Golich Carlsen
1001 S. Columbine St.
Denver, CO 80209
760-535-1621 mobile

drcarlsen@gmail.com
www.golichcarlsen.com

Douglas Carlsen

Member

Douglas Carlsen, DDS, owner of Golich Carlsen, has provided independent financial education to dentists since retiring from his practice in 2004 at age 53. His witty no-nonsense Dentaltown Magazine monthly columns have been well appreciated by “Townies” and the general dental population since 2010. Carlsen has provided the couple-interactive Retirement 101/Your Number lectures since 2008 to grateful colleagues. Dentaltown article are at www.towniecentral.com. Search “Carlsen.” Videos are available at www.youtube.com/user/DrDougCarlsen.


contact info

Debi Carr 
Cyber Secruity and Compliance Consultant
D.K. Carr and Associates, LLC
844-352-2771 main

debi@dkcarr.com

Debi Carr

Member

With more than 20 years of leadership experience in the dental industry, Debi Carr has built a strong foundation in the areas of consulting and training. Her areas of expertise include 28 years of executing safety and security measures in the information systems and technology realms of the healthcare field. The ever-changing and expanding arena of HIPPA Privacy and Security policies has been an integral part of Debi’s success, which has included identifying, implementing, and managing all policies and procedures in this area to include business continuity and disaster planning. As an integral part of the securities consulting team, Debi has conducted risk analysis to meet HIPAA HITECH requirements. Debi is certified as a Healthcare Information Security and Privacy Practitioner, Certified Associate Health Information & Management Systems, and a HIPAA Certified Professional


contact info

Debbie Castagna
Castagna Coaching
38 Creekside Court
Corte Madera, CA 94925
415-924-5213 mobile

debbie@castagnacoaching.com
www.CastagnaCoaching.com

Debbie Castagna

Member

Debbie Castagna owner of Castagna Coaching, is one of the dental industry’s most experienced and accomplished management consultants, speakers and authors. She also founded The Indispensable Consultant, a coaching and mentoring program for new consultants. Debbie has appeared in Dentistry Today’s list of Leaders in Consulting every year since 2005 and speaks at dental meetings across the US and the international stage. She also co-authored the popular training resources, The Doctor as CEO and The Ultimate Staff.


contact info

Kimberly Y. Culp CEO
KYR Staffing Inc.
The JOB Life Coach
1350 Scenic Hwy N Ste. 266
Snellville, GA 30087
404-936-7704 main

KYRStaffing@gmail.com
www.kyrstaffing.com

Kimberly Culp

Member

Kimberly Y. Culp, RDA is CEO, President and Founder of KYR Staffing and The Job Life Coach LLC. Kimberly graduated in 1990 from Long Beach College and Dental Assisting School. After earning her RDA, she moved to Atlanta, Ga. Throughout her tenure of working with a variety of cosmetic dentist. She traveled all around the US learning how to be most efficient in dentistry. While employed in the dental office, Kimberly soared as a leader from clinical to management. She served on the 1st board for the Dental Hygiene program at Atlanta Technical College. Kimberly is also an active member of The Speaking Consulting Network(SCN), The Academy of Dental Practice Management Consultants(ADMC), and The American Association of Dental Office Managers(ADOM). She is known for her fun-filled, unique Teambuilding Workshops which are full of hands-on “Real Life Dental Office Experiences.” Kimberly a licensed Minister enjoys spending family fun time with her husband Ralph, children and grandchildren. As a Motivational Speaker, Life Coach and Philanthropist, her community involvement is broad. She loves serving the senior citizens, homeless and battered women and children.


contact info

Christine Curtis
3009 West Palmer Ave.
La Porte, IN 46350
219-393-8437 main

ccurtis3009@gmail.com

Christine Curtis

Member

Committed to enhancing and empowering patients and colleagues alike, Christine Curtis is an accomplished, veteran dental hygienist that through my ability to communicate, resourcefulness, positive attitude, focus, flexibility, motivation, and discipline improves lives.  Since my husband of over 30 years retired at the age of fifty-five, I am looking forward to exploring and sharing my experience, knowledge, and skills to empower others to grasp the opportunities that can lead to a miraculous life.


contact info

Katherine Eitel-Belt, Founder and President
LionSpeak
Director of Spotlight on Speaking
P.O. Box 423
Aguanga, CA 92536
800-595-7060 main
951-346-3524 fax

katherine@lionspeak.net
info@lionspeak.net
www.lionspeak.net

Katherine Eitel Belt

Member

Katherine Eitel Belt is known as The Communication Expert in the US, Canada, and the UK.  An international speaker, author, and coach, Katherine is best known as the creator of a unique leadership communication tool called The Lioness Principle™ and the founder of her revolutionary company, LionSpeak, which helps professionals communicate with greater clarity and inspiration in a powerful, non-scripted, and authentic way. Using unique, non-traditional methods to help professionals bust through barriers and achieve phenomenal results is something Katherine loves to do!  Though this work, she has become a mentor to other consultants, trainers, speakers, corporate executives and managers.  In response to that demand, Katherine created her Transformational Training and Inspirational Speaker’s Workshops as well as her Lion Camp Leadership Experiences which are annual sell-outs in San Diego, California and are considered the premier team retreat for progressive corporate and healthcare teams.  Recent corporate clients include Henry Schein Dental, LuLaRoe Fashion, Berecz and Associates Law Firm, Patterson Dental, Care Credit, and Sirona Cerec. Katherine is a SCN Spotlight-On-Speaking champion, National Speaker’s Association member, Speaking/Consulting Network board member, and past-president of the Academy of Dental Management Consultants.  She was 2015 recipient of the prestigious Linda Miles Spirit Award for there contributions to the dental industry.


contact info

Debra Engelhardt-Nash
Trainer, Consultant, Speaker
403 Gilead Rd. #E
Huntersville, NC 28078
704-895-7660 office

rdnash@aol.com
www.DebraEngelhardtNash.com

Debra Engelhardt-Nash

Member

Debra Engelhardt has been in dentistry since the early 80’s and a speaker/consultant for over 30 years.  She has presented workshops nationally and internationally for numerous study groups and organizations and has written for a number of dental publications including 2 oral hygiene magazines. She has been honored twice as author of the year for her contributions to dental journals. Debra is co-founder and instructor for The Nash Institute for Dental Learning, located in Huntersville, NC.   Debra is a founding member and served two terms as President of the National Academy of Dental Management Consultants and is the first recipient of the Charles Kidd Meritorious Service Award presented by the ADMC.  She is once again their acting President. Debra is also a member of the American Academy of Dental Practice Administration, Speakers Consulting Network and a fellow in the International Academy of Dental Facial Esthetics.


galvagni_2014

contact info

Kelly Fox-Galvagni CDA
Smile Potential Dental Practice Coaching
116 Broadway
Malverne, NY 11565
516-599-0214 main

kelly@smilepotential.com
www.smilepotential.com

Kelly Fox-Galvagni

Member

Kelly is a passionate advocate for the empowerment of dental auxiliaries. She believes that the dental TEAM should be the driving force of a practice when given the proper knowledge, trust, resources and opportunity for fulfillment. She has delivered over 100 presentations to over 4,000 dental professionals since 2009. She performs Career Development Programs for the sales teams of several major dental companies. Kelly has been a dental team member since 1989 and is certified by the Dental Assisting National Board. She is a member of the American and New York State Dental Assistant Associations and is Past President of the Long Island Dental Assistant Association.


contact info

Kathryn Gilliam BA, RDH, FAAOSH
Founder of PerioLinks LLC
22610 Round Valley Dr.
Katy, TX 77450
832-264-8343 main

kathryn@periolinks.com

Kathryn Gilliam

Member

Kathryn’s interest in the medical side of dentistry led her to advanced study into the oral-systemic link. Her company, PerioLinks, was born out of her drive to train dental teams in the science of the oral-systemic connection and to implement practical protocols to transform their practices to care for the total health of their patients while increasing production. Kathryn’s thirty years of dental hygiene practice experience and her constant quest for continuing education fuel her success as a coach and international speaker. Kathryn is a published author, a Fellow of the American Academy for Oral Systemic Health and serves as the Education Director of Oral Cancer Cause. Her personal mission is to inspire dental professionals to elevate their standard of care and their standard of caring.


contact info

Angela Golden
Golden Opportunities Dental Consulting
775-846-4777 main
775-205-8070 fax

www.goldenodc.com

Angela Golden

Member

Angela, founder of Golden Opportunities has been helping dental practices improve their success, and increase the value of their dental practices with her customizable consulting plans since 2004.  With over 25 years of dental experience, she understands the needs of each dental practice. Through these years, she has utilized her skills as a Hygienist, DA, Manager, Insurance Specialist, and Multi-Practice Regional Manager. She has attained the ability to grasp new ideas and integrate them into desired results.


contact info

James R. Gorham
The Gorham Group LLC
804 Wood Dale Dr.
Kernersville, NC 27284

gorham1@aol.com

James R. Gorham

Member

James R. (“J.R.”) Gorham became the first African-American General in the history of the North Carolina National Guard when he was promoted to that rank in 2008. Now retired from the Guard, J.R. Gorham was born and grew up in the small town of Falkland in Pitt County, North Carolina. J.R. joined the Army right out of high school and served for three years as an enlisted soldier in the mid- 1970’s. J.R. had a successful 29-year civilian career in banking, retiring in 2010 as a Vice President and manager of retail banking at First Citizens Bank. After his banking career, J.R. served as Director of Special projects for the N.C. Department of Public Safety. In this leadership role, he provided oversight to the N.C. Center for Safer Schools and directed departmental initiatives involving military affairs and suicide prevention. Now a motivational speaker and author, J.R. and his wife Barbara live in Kernersville. They have three children (Tony, Jaime and Joshua).


Mary-New-Photo

contact info

Mary Govoni CDA, RDH, MBA
2435 Seville Drive
Okemos, MI 48864-2813
517-347-7903 main

mary@marygovoni.com
www.marygovoni.com

Mary Govoni

Member

Mary Govoni is an internationally recognized speaker, author and consultant on clinical efficiency, ergonomics, OSHA & HIPAA compliance, and team communication. Mary is a past president of the American Dental Assistants Association, a consultant to the ADA Council on Dental Practice, a member of the Organization for Safety Asepsis and Prevention, and the Academy of Dental Management Consultants. She is a featured speaker on the ADA CELL seminar series and a columnist for Dental Economics magazine.


contact info

Andrea Greer RDH, BS
970-218-2209 main

www.onpoint.consulting

Andrea Greer

Member

With over 25 years of experience in the dental industry, Andrea Greer brings a unique skillset to clients and audiences throughout the US. Her combined knowledge of clinical excellence, workflow management, software training experience and communication expertise allows Andrea to connect with team members and doctors alike. Founder of On Point Dental Consulting, Andrea approaches her work with each practice uniquely to develop protocols and workflows to reduce stress and advance patient communication. In this current healthcare climate, it can be a challenge to navigate the murky waters of dental insurance and still achieve fulfillment and life balance. Andrea is passionate about helping dentists and their teams believe in what they are providing to the patient family and realize contentment and purpose.


David-Harris---02--medium-res

contact info

David Harris
Prosperident
P.O. Box 27002 Fenwick
Halifax, NS (Canada) B3H4M8

david@prosperident.com
www.prosperident.com

David Harris

Member

David Harris is a licensed private investigator and CEO of Prosperident, the world’s largest dental embezzlement investigation firm. Prosperident is consulted on hundreds of dental embezzlement matters annually, giving David the frequent pleasure of hearing cell doors shut on thieves. David lectures at university faculties of dentistry, business and law, and has been interviewed by every major dental magazine. David is a highly entertaining and engaging speaker who draws on his vast embezzlement investigation experience.


contact info

Laura Hatch
Front Office Rocks
10755 Scripps Poway Pkwy. Suite 413
San Diego, CA 92131
800-914-3595 main
888-502-9568 fax

laura@frontofficerocks.com
www.FrontOfficeRocks.com

Laura Hatch

Member

Laura Hatch is the founder and CEO of Front Office Rocks, the leader in web-based front office training for dental practices. Front Office Rocks was founded when Laura recognized a desire to share her successes with her fellow dental practices. Laura earned her Masters in Organizational Development from Johns Hopkins University and has worked with her husband, Dr. Anthony Hatch to start and grow two extremely successful dental practices, one outside of Baltimore, MD and their current office in San Diego, CA, to million dollar production offices. They are a fee for service practice with a staff of over 16 that is focused on exceptional customer service and average about 80 new patients per month. As the leading authority on web-based dental front office training, Laura has developed the training methods that consist of established ideas and practical training that can be easily implemented into any office. Laura has authored articles for leading dental magazines, web-based dental communities and she personally answers many forums, bulletins and dental internet related message boards. In addition to her sold-out seminars for Front Office Rocks, Laura is Fellow of the American Association of Dental Office Managers, a national and international speaker for a leading authority on dental practice management as well as state and local dental societies, study clubs and an advisor to several companies with in the dental community.


contact info

Kevin Henry
2325 Tyrrhenian Dr.
Longmont, CO 80504
918-613-1188 main

kevin@kevinspeaksdental.com
www.kevinspeaksdental.com

Kevin Henry

Member

An advocate of today’s dental assistant, Kevin Henry speaks to dental audiences across the nation on topics that empower dental assistants, helping them recognize the leadership role they hold in the practice. With 17 years in the dental publishing industry, Kevin is the former group editorial director for UBM Medica’s dental division, consisting of Dental Products Report, Modern Dental Assistant, and more. He is also the former managing editor of Dental Economics. He was recently named as one of the top five influential voices in the industry on Twitter (@kgh23).


contact info

Melinda Heryford MBA
P.O. Box 660934
Sacramento, CA 95866
916-952-4680 main

melinda@melindaheryford.com

Melinda Heryford

Member

While working in dentistry over the last three decades Melinda has grown to understand what it takes to make a dental practice successful. The practice that excels is the one that has developed the most present and clear leadership, adopted specific step-by-step business systems, and created a team that holds itself accountable by executing specific routines for improving results and growth. Melinda is known as the “Practice Implementer.” With the dental teams she develops, she devises strategies and guides implementation of best business practices in four specific areas: practice systems, empowered people, financial acumen, and satisfied patients. Melinda brings her business expertise along with years of practical experience to inspire the change and transformation necessary in today’s challenging markets. Melinda’s primary focus is building dental teams that produce outstanding results. Her system for developing high-performing doctors, employees and managers is based on acquiring core practice knowledge and building leadership, communication and relationship skills for Optimal Performance. Melinda holds an M.B.A. from the Graduate School of Management, University of California, Davis. She has been coaching winning dental teams since 1986.


Kay Huff

contact info

Kay Huff
Speaker and Director of Dental
Coaching for Benco Dental
407-729-7523 main

khuff@benco.com

Kay Huff

Member

Kay Huff brings more than 36 years of dental experience to ACT Team, with extensive knowledge of business systems, leadership and team motivation. She embodies the ACT Dental mission of “better practice, better life” by incorporating her many years of continuing education into practical, strategy-driven methods that dentists want and delivers on what she coaches. ACT Dental is a full-service coaching company designed to help dental professionals and practices reach their maximum production and profitability. Founded by Kirk Behrendt in 1998, ACT has worked with hundreds of dental teams over the years. Our coaching program is specifically tailored to the individual style and vision of each practice we serve. Ours is not a cookie-cutter approach. Our coaching team helps clients develop and implement their own goals and strategies. ACT also offers an online learning program and several continuing education events throughout the year, covering topics from leadership to hygiene, marketing and practice management. Simply stated, our goal is to help each dental professional we serve find a better practice, and a better life.


contact info

Tija Hunter
7766 Winghaven Blvd.
O’Fallon, MO 63368
636-561-4117 main

tijaefda@gmail.com

Tija Hunter

Member

Tija Hunter has more than 36 years of dental chairside experience. She is the office manager and chairside assistant to Dr. Eric Hurtte of O’Fallon Missouri. Named one of the Top 25 Women in Dentistry/2015 by Dental Products Report Magazine, she is a former Vice President of the American Dental Assistants Association (2016/2017) where she holds the honor of Master. Editorial board member for Dental Products Report Magazine, contributor to Dental Products Report, Dental Assisting Digest, and Dental Economics Magazines, and IgniteDA, editorial content board member for DPR’s newest publication; Modern Dental Assisting and the Director of the Dental Careers Institute with five locations in the United States and author of six CE study courses.


contact info

Janice Hurley
1551 Union St. Suite 202
San Diego, CA 92101
619-255-1098 main

jhurley@janicehurley.com
www.dentistrysimageexpert.com

Janice Hurley

Member

Janice Hurley is known as Dentistry’s Image Expert for Optimal Presence and Impact. She has more than 25 years experience as a dental consultant helping professionals use the tools they have to gain higher treatment acceptance and attract quality patients. Janice is an international author and speaker on what it takes to project professional excellence and confidence so others feel it INSTANTLY. She has a BS from The University of San Francisco in Organizational Behavior. For the past 12 years, Janice has been recognized by Dental Economics as a Leading Continued Education Provider. She has been a contributing author to Dentistry’s major publications and textbooks for hygiene.


leslie-bio01

contact info

Leslie Icenogle
Dental Implant Auxiliary Training
17902 Amberwood Court
Westfield, IN 46074
317-697-1127 main

leslie@teamimplants.com
www.teamimplants.com

Leslie Icenogle

Member

Leslie has been a Practice Manager and Implant Treatment Coordinator in Oral & Maxillofacial Surgery since 1986, as well as a Program Advisor for CareCredit for 10 years. Leslie is certified in medical and dental coding and is a certified dental radiographer specializing in 3D CT imaging. Leslie is the CEO of Dental Implant Auxiliary Training providing Keynote Speaking, full and half day courses to assist auxiliaries in increasing their confidence, consistency, preparedness, case acceptance, and office profitability. With a little more knowledge in the implementation stage, dental implants can be the number one method of tooth replacement in US!


dayna_johnson_2014

contact info

Dayna Johnson
Rae Dental Managemenet
21420 49th Ct. W #22
Mountlake Terrace, WA 98043
425-238-3699 main

dayna@raedentalmanagement.com
www.raedentalmangement.com

Dayna Johnson

Member

As one of the Pacific Northwest’s most trusted consultants, Dayna Johnson has helped dental offices from around the country transition down the path to paperless. No two dental offices are alike, and Dayna channels her passion for going chartless to help fulfill their goals and increase their profitability. With more than 20 years of experience, Dayna’s passion for efficient systems is grounded in personal understanding and professional expertise. With a direct, pragmatic approach, Dayna helps clients develop standardized protocols for all practice management systems.


contact info

Trish Jorgensen
Elevate Team Solutions
Practice Coach
208-681-3862 main

elevateteamsolutions@gmail.com
facebook.com/elevateteamsolutions

Trish Jorgensen

Member

Trish Jorgensen has had more than 35 years of experience working in the dental field.  Prior to working with Arrowhead, Trish was the Office Administrator for a highly productive dental practice for 30 years.  At Family Dental Center, she implemented many structures that led to increased profitability, efficient collections, and cohesion amongst team members, she has had extensive training in management, accounting, computer operations, and Dentrix. Trish is a Certified Dental Assistant, which allowed her the opportunity to distinguish activities that were most productive in a dental practice and visualize the potential of an efficiently-run office. She implemented a proven structure in 1989 which resulted in immediate growth in diagnoses treatment acceptance.  In March of 2015, Trish decided to take her skills and experiences to benefit other practices all over the country. Her coaching has entailed implementation of systems and protocols in more than 35 practices since then.


katz_2014

contact info

Steven M. Katz DMD, MAGD
Smile Potential Dental Practice Coaching
116 Broadway
Malverne, NY 11565
516-599-0883 main

drkatz@smilepotential.com
www.smilepotential.com

Steven M. Katz

Member

Dr. Katz is a passionate Clinician, Dental Practice Coach and Author. He has endured every dentist’s nightmare of seeing a thriving practice decimated by a series of serious life tragedies, including two years of disability. Yet, by developing the same strategies he teaches, and implementing solid systems, he has guided his practice to become a multi-million dollar, award winning practice in Long Island, New York. He has delivered over 100 Presentations to over 4,000 dental professionals since 2009. He performs Career Development Programs for the sales teams of several major dental companies.


keller_2013

contact info

Jan Keller
Jan Keller Associates
PO Box 211 Hatfield, PA 19440
215-855-2650 main

jankellerconsulting@gmail.com
www.jankellerconsulting.com

Jan Keller

Member

Jan Keller has 30-plus years of experience in dentistry, both clinically and as an office manager and software trainer. As an experienced practice management consultant, she provides high-quality, customized practice development and education to clients and their teams, who praise her ability to recognize, understand and adapt to their specific training requirements, and to provide the necessary tools and skills they need to meet their practice goals. Jan is a Certified Consultant & Speaker in HR Compliance for Bent Ericksen & Associates, and a Certified Consultant with Drake P3, an online assessment and communication tool for teams and hiring. She is a a member of the prestigious  Speaking Consulting Network (SCN), and the Academy of Dental Management Consultants (ADMC). She is also a lifetime member of the American Association of Dental Office Managers (AADOM) and the American Dental Assistants Association (ADAA). She is a popular speaker on U.S. and international platforms, where audiences appreciate her entertaining yet informative speaking style.


contact info

Tyler Kerr
1870 Pineridge Dr.
Hastings, MI 49058
269-579-1271 main

Tyler@MaryGovoni.com
www.MaryGovoni.com

Tyler Kerr

Member

Tyler grew up in the dental field. His father is a practicing general dentist and his mother is a lifelong dental assistant and office manager. He received his bachelor’s degree in History from Grand Valley State University Following college Tyler gained leadership experience in the Army. For the last 6 years he has managed a dental practice in Michigan. Tyler focuses on HIPAA compliance, cybersecurity, and HR taking a practical cost-effective approach.


kerr_2013

contact info

Wayne Kerr
Wayne E. Kerr, DDS
2521 New Lake Road
Stockbridge, GA 30281
770-833-8188 main

wayneekerrdds@usa.net

Wayne Kerr

Member

Sharing forty years of clinical and business experience with the dental profession, Dr. Kerr earned Mastership in the AGD, and was honored in 2011 with its presentation of the Life Long Learning and Service Recognition Award.  He is a Fellow of both the ACD and ICD, and has been recognized by state and local organizations as Dentist of the Year, Small Business Person of the Year, and Citizen and Professional of the Year.  See more at kerrspeak.com.


contact info

Dr. Emily Letran
Exceptional Leverage Inc.
626-808-5762 main

coachemilyletran@gmail.com
www.DrEmilyLetran.com

Emily Letran

Member

Dr. Emily Letran is an international speaker, author of several books, and a Trainer in High Performance, dedicated in helping business professionals and entrepreneurs maximize their potential in personal and business life, streamline business and increase profits, winning back time from work so they can enjoy that time with their family, children and pursue their passion. The business strategies she shares is the result of being the CEO of several multi-specialty dental group practices for more than 20 years in Southern California. As a mother of three, Dr. Letran skillfully manages work, family life, after-school life and her personal life as a growing entrepreneur. She represents several international organizations, serving as CEO Space Club President and No BS Inner Circle Marketing Director in the San Gabriel Valley. Dr. Letran is also the founder of The Emily Letran Foundation, dedicated to providing basic dental care to veterans and families of disadvantaged background in her monthly Free Dentistry Day. 


contact info

Trish Lewis-Clark
Phoenix Solutions of the Lowcountry
49 Pennington Dr., Suite D
Bluffton, SC 29910
843-227-1969 main

trish@phoenixsolutionsofthelowcountry.com

Trish Lewis-Clark

Member

Trish Lewis-Clark, FAADOM owns and manages Phoenix Solutions of the Lowcountry as the director of practice development. She enjoys speaking with people who want to start and build an exceptional business. As a coach, she finds it very rewarding to work with teams who want to create a positive work environment that allows for maximum success. Trish uses her more than 30 years of experience in the industry to help teams communicate clearly and deliver exceptional care. Trish is the founding member of a local study group for professional administrators. On a personal note, she enjoys traveling and spending time in the Lowcountry with her husband and her German Shepherd. With nearly 30 years as a CDA, RDA – EF, her experience has allowed her to share insights on what works well and what can be improved upon in the dental profession. Trish is an ambassador of the American Association of Dental Office Management (AADOM) and achieved the distinction of Fellowship (FAADOM) in 2012. She is a member of the Speaking Consulting Network and Morado Allied Speakers and Consultants.


contact info

Kelly Lynch
Platinum Practice Solutions
19 Clinton St.
Sanford, ME 04073
207-490-1040 main

www.platinumpracticesolutions.com

Kelly Lynch

Member

Kelly Lynch is a Lifetime Member, Ambassador, Fellow of AADOM, and was awarded Practice Administrator of the Year in 2016. She’s managed dental offices for over 23 years, 10 years in retail management, and two years of hospital registration/scheduling management. Kelly founded “Platinum Practice Solutions” and provides coaching on SYSTEMS, Communication Skills and Team Cross Training. Kelly has been speaking all over New England to various study clubs, and loves sharing her knowledge with others.


contact info

Jamie Marboe RDH, BS
Marboe Dental Consulting
208-521-5703 main

Jamie Marboe

Member

Jamie Marboe is an experienced Hygiene Consultant with Inspired Hygiene. Her 35 years of experience include hygienist, University clinical instructor, certified Eaglesoft trainer and dental assistant. Jamie believes that audiences benefit from her passion for teaching and her wide range of knowledge due to her living “in the trenches” for most of that 35 years. One of her true passions while speaking or coaching is to help teams uncover how to WORK SMARTER NOT HARDER and still deliver ‘top shelf’ service.


contact info

Judy Kay Mausolf
Director of Sponsoring Partners
18051 Jay Court
Lakeville, MN 55044
612-701-4922 main

JudyKay@Practicesolutionsinc.net
www.PracticeSolutionsInc.net

Judy Kay Mausolf

Member

Judy Kay Mausolf is a speaker, author and dental culture specialist with expertise in helping others get happier and more successful!  She coaches dentists and their teams how to become better leaders, communicate effectively, work together better and deliver service with more focus and passion which result in cultivating a happier, healthier and higher performing culture.

She is Past President of National Speakers Association (Minnesota Chapter), Director of Sponsoring Partners for the Speaking Consulting Network and a member of the National Speakers Association and Academy of Dental Management Consultants and recognized as a leader in consulting by Dentistry Today.   She is author of two books; “Ta-Dah! And “Rise & Shine!”, and a contributing author for many dental magazines.  She also publishes a monthly newsletter entitled “Show Your Shine”.  

Judy Kay lives in MN with her awesome husband Steve who makes her special coffee every morning and Zoe…it’s all about me, 7 pound Yorkie!


contact info

Linda Miles CSP, CMC
Linda Miles & Associates
SCN Founder
2788 Nestlebrook Trail
Virginia Beach, VA 23456
757-619-1026 main

lindamiles@cox.net

Linda Miles

Member

Linda Miles, CSP, CMC, Virginia Beach, VA, is an internationally recognized consultant, speaker and author on dental practice and staff development. Linda is a successful businesswoman who not only founded LLM&A, a leading INC 500 dental management consulting firm in 1978; but also founded the Speaking Consulting Network in 1997. Linda is known as the speaker who instinctively understands and loves to share the business side of practicing dentistry to dentists, teams and other consultants. In 2012, Linda and Robin Morrison founded Oral Cancer Cause, Inc. (OCC), an oral cancer nonprofit foundation. With their combined 80 years in dentistry, Linda and Robin know that OCC will become another legendary adventure.


contact info

Debra Miller
EndoMastery
Director of Coaching
360-305-1405 main

debra@endomastery.com

Debra Miller

Member

Debra has extensive experience in dentistry and currently holds the position as Director of Coaching for EndoMastery. Her initial career began as a Registered Dental Assistant leading to managing dental practices in California and Washington.  She has been a consultant for three major practice management companies working with endodontists, periodontists, prosthodontists and general dentists. She has held the position of senior trainer specializing in practice analysis. She has a passion for technology and keeping abreast of the latest ways to be efficient and productive. She resides in Blaine Washington with her husband on a historical dairy farm.  Her hobbies include Zumba, biking, archery, golf, gardening, gourmet supper club and hiking beautiful trails of the beautiful North West. It is the simple pleasures in life that are most important to Debra.


moffet_2013

contact info

David Moffet BDS, FPFA
UltimatePatientExperience.com
PO Box 855
Turramurra, NSW 2074
+61419227757 main

david@theUPE.com
www.theUPE.com

David Moffet

Member

Dr David Moffet is the creator of *The Ultimate Patient Experience*, a program that helps dentists dramatically improve their practice bottom line, and ultimately, improve their own quality of life. It is a simple set of very specific “common sense” patient service steps being used by dentists all over the world to create unique experiences for their patients. These experiences dramatically enhance patient visit values and repeat visits. David used The Ultimate Patient Experience to exponentially grow the value of his own practice allowing him to successfully sell that business six years ago for over $4,200,000.


contact info

Brent Molen BS, RDH, MA, Ed.
Utah College of Dental Hygiene
Program Director & College President UCDH
1176 South 1480 West
Orem, UT 84058
801-426-8234 campus phone
801-602-9285 main

director@ucdh.edu

Brent Molen

Member

Brent Molen has been teaching dental hygiene students since 2008. Brent currently serves as College President and Program Director of the largest private dental hygiene program in the state of Utah, the Utah College of Dental Hygiene (UCDH). He has been working in the dental field for more than 28 years and has practical experience in dental assisting, dental laboratory, dental front office, and dental hygiene capacities. He has been a founding partner/owner/administrator of three successful dental practices and since 2008 has been the Western Regional Examination Board (WREB) School Coordinator at UCDH. In 2012 Brent was presented with the Instructor of The Year Award from the Accrediting Commission of Career Schools and Colleges (ACCSC). Brent interacts with 120 students and their patients nearly every other day and his presentations are positive, insightful, and motivating.


moss_2013

contact info

Dana Moss
PPO Dental Consulting, LLC
153 Marshall Rd
Newark, TX 76071
817-456-0012 main

dana@ppodentalconsulting.com
www.ppodentalconsulting.com

Dana Moss

Member

Dana Moss, founder of PPO Dental Consulting, LLC, is a dental business coach with a focus on front office systems. She is a money finder, PPO practice builder, and team motivator, ready to empower dental practices to increase profitability without sacrificing service-oriented care. Dana has refined the fundamental solutions for developing a successful and lucrative PPO practice. Dana has worked as a front office coordinator, insurance specialist, practice administrator and is a registered dental assistant. Her years of experience in leading PPO practices bring firsthand knowledge of what it takes to be profitable. Dana teaches the technology that is needed, language skills to promote, and systems to ensure a successful business.


contact info

Heidi Mount
P.O. Box 3185
Newberg, OR 97132
503-550-6742 main

heidi@coachingdentist.com
www.CoachHeidiMount.com
www.CoachingDentist.com

Heidi Mount

Member

Heidi, one of dentistry’s finest veterans, has been in the dental community since 1989. Her extensive experience includes office management, registered and expanded function dental assistant, and training. Her unique and vast perspective to dental practice operations allows her to facilitate excellence in many areas of a dental team, leading to increased efficiency and profitability. Heidi is a speaker who is known for delivering information in a way that leaves the audience truly motivated. She is an international dental coach. Her menu of programs are available virtually allowing her to effectively help dental teams meet and exceed their goals, in a convenient and effective way. She is very well-known for assisting plateaued dentists in making more money on tomorrow’s schedule. She has the ability to take seemingly complex issues and create change through clear suggestions that are easily implemented. She understands and works well with different personalities, allowing her to coach team members and improve their key metrics. Her creativity in problem solving and the ability to propel a business forward is incredible.


contact info

Laura J Nadler
CEO, Working Cat
Wading River, NY
860-800-9080 main

laura@workingcat.pro
www.WorkingCat.pro

Laura J Nadler

Member

Laura J Nadler is the CEO of WorkingCat, Inc, a Dental Industry consulting firm.  She has been in “teeth” since 1993 with most of that time spent leading sales & marketing teams for manufacturers and digital marketing companies worldwide.  She has consulted directly with practices on marketing and practice management and has spoken and consulted around the globe for DenMat, Netsertive – a Google partner, Boston University, University at Sea, Pride Institute, Sesame Communications, ACP and others. She specializes in team building, digital marketing, and teaching practices how to wade through the the morass of the internet.  Her dynamic lectures are of-the-moment, incorporating the latest news and trends from the ever-changing digital landscape. 


contact info

Theresa Narantic BS, ADMC, AADOM
Theresa F. Narantic, Inc. 
939 N. Marsha Dr.
Palatine, IL 60067
708-732-2162 main

success@speaker.dental
www.speaker.dental

Theresa Narantic

Member

With over 35 years in dentistry, and 10 years with SCN, Theresa Narantic dedicates herself to sharing her industry expertise with growing dental businesses and doctors beginning the start-up process. An expert in efficiency, her focus is on improving productivity and profitability in key areas such as marketing, communication, team training, treatment presentation and hygiene development. In addition to consulting, Theresa writes, speaks and presents workshops and webinars for many organizations.


contact info

Uche Phillip Odiatu BA, DMD
Fit Speakers International
6021 Yonge St. Suite 224
Toronto, Ontario, Canada M2M 3W2
416-224-1775 office main

info@fitspeakers.com
www.DrUche.com

Uche Phillip Odiatu

Member

Dr. Uche Odiatu DMDis an internationally recognized wellness & performance expert. This practicing dentist & dad of four from Toronto is a certified personal trainer, a holistic lifestyle coach, media personality (ABC 20/20 & Canada AM), a professional member of the American College of Sports Medicine & the author of The Miracle of Health! He has given presentations in Canada, the USA, Bermuda, Norway, England, Jamaica, Bahamas & Denmark. www.DrUche.com.


contact info

Laurie Owens CPB
Director of Medical Billing Education
Imagn Solutions
4614 150th Place SE
Everett, WA 98208
425-280-1542

laurie@imagnsolutions.com
www.imagnsolutions.com

Laurie Owens

Member

Laurie Owens, CPB is the Director of Medical Billing Education for Imagn Solutions.  She brings over a decade of experience educating dental practices on billing medical insurance and the techniques to get claims paid. Laurie believes that patients should be able to utilize their medical insurance for procedures due to oral systemic conditions.  Through on-site training, medical billing courses, Seattle Study Club lectures, and follow-up consulting, Laurie has assisted dental practices in successfully billing medical insurance to collect benefits that would have otherwise been unclaimed. Her training on medical billing has increased practice revenue and patient satisfaction.


Pelletierkristin

contact info

Kristin Pelletier
KP Consulting
7633 E 63rd Pl. Suite 300
Tulsa, OK 74133
918-459-4624 main

Kristin@KristinPelletier.com
www.kristinpelletier.com

Kristin Pelletier

Member

Kristin Pelletier’s career in dentistry encompasses a broad range of experience in all aspects of managing a successful dental practice, from assisting, to office management, to software training. Today, as a dental management consultant, her comprehensive services are bringing success and transformational change to a long list of clients who are benefiting from her expertise, and results-driven consulting style.


contact info

Dr. Wayne Pernell
Senior Consultant and Director of Organization Development
Pride Institute
836-B Southhampton Rd. #300
Benicia, CA 94510
415-336-1777 main

waynep@prideinstitute.com
www.prideinstitute.com
www.waynepernell.com

Wayne Pernell

Member

Dr Wayne Pernell is a #1 International Best-Selling Author, Speaker, and High-Performance Leadership Advisor.  Additionally, he continues as a senior consultant and director of organization development at The Pride Institute, where he has been the past 13 years. Dr Pernell is appreciated for his wit and his ability to guide senior leaders who recognize the need for breaking through to more.  Known as The Leaders’ Leader, Wayne can be found online at www.PrideInstitute.com and www.DynamicLeader.com.


contact info

Tracy Poirier
Instrumental Coaching
Ottawa, Ontario, Canada

tracy@instrumentalcoaching.com

Tracy Poirier

Member

I am a Registered Dental Hygienist in Ottawa, Ontario with 30 years of clinical practice. I became a Certified Integral Master Coach™ in 2016 and created Instrumental Coaching and Integral Hygiene where I believe that ‘fulfillment in dentistry begins with you’. Having support that feels right to you and your team can create changes that will be more aligned with who you are and how you show up every second of your ‘world’…(yourself…your home-life…and your dental home) creating the ultimate legacy.


contact info

Penny Reed
Penny Reed & Associates
888-877-5648 main

penny@pennyreed.com
www.pennyreed.com

Penny Reed

Member

Penny Reed is a speaker, coach and author of the book Growing Your Dental Business. She speaks to dentists and teams on implementing systems and standards that drive consistent and predictable revenues. Penny’s expertise has been highlighted in widely published articles both nationally and internationally.   Dentistry Today has recognized Penny as a Leader In Dental Consulting from 2007 to 2017. On a personal note, Penny is married to Robert and they have two daughters, Brooke and Savanah.   She is a major Disney fan and is always plotting her next vacation or dental retreat near one of the theme parks.


contact info

Adele Reische
Synergy Practice Management
in Northern California
Member Relations Liaison
2411 Northfield Court
Yuba City, CA 95993
530-674-0507 main

Reische@reische.com

Adele Reische

Member

Adele Reische of Synergy Practice Management brings a unique blend of training, support and insight to her clients, coaching them through the shift from surviving to thriving.  With over 30 years of experience in dentistry, management and speaking, Adele rallies the troops to action, engaging everyone on the dental team as they work together to effect positive change and growth for the entire practice. Adele is a member of the prestigious Speaking Consulting Network founded by Linda Miles, Linda Miles & Associates, LLC.  Competing in the Spot Light   on Speaking annual contest through SCN, Adele placed runner up in 2012.  She is also a graduate of The Consulting U, a masters training and continuing education program for management consultants founded by industry experts Virginia Moore and Debbie Castagna of The Practice Source.  Adele is also a member of the Academy of Dental Management Consultants, The American Academy of Dental Office Mangers, a Certified Consultant in Employment Law with Bent Ericksen & Associates and Adele is the Director of Provider Affiliations with The Allana Smiles Foundation.


contact info

Lisa Marie Samaha, DDS, FAGD, PC
251 Nat Turner Blvd.
Newport News, VA 23606
Phone: (757) 223-9270
Fax: (757) 223-9264
Email: SamahaDDS@PWDentalarts.com
Website: www.PWDentalArts.com

Lisa Marie Samaha, DDS, FAGD, PC

Member

In addition to her private practice, established in 1982, Dr Lisa Marie Samaha enjoys an international reputation as the Founder and Director of the Perio Arts Institute (PAI), established in 2007. With growing evidence of the negative effects of periodontal disease on the human body, the Institute’s mission focuses on enhancing the total health and well-being of all patients through a clinically proven, leading-edge and multi-faceted periodontal (PAI) protocol for diagnosing and treating periodontal disease. PAI hosts PerioPassion! Seminars for dental practices and other health professionals, presenting academically grounded, multi-disciplined learning experiences which allow for practical, efficient and cost-effective implementation of the evidence-based and high-return PAI protocol.


contact info

Minal Sampat RDH
Growth Management Marketing LLC
732-501-0955 main

minal@marketinggmm.com
www.marketinggmm.com

Minal Sampat

Member

Minal Sampat is a practicing dental hygienist, founder and president of Growth Management Marketing LLC, national speaker, marketing consultant, digital media fanatic and an enthusiastic shoe lover. She was born in India, raised in the U.S. Virgin Islands and attended Rutgers University in NJ. Minal has over 10 years of dental marketing experience and launched her company by breaking a Guinness World Record! Having been featured on many press platforms, including Huffington Post Business, Dentistry IQ, Dental Entrepreneur, DrBiscupid, Thriving Dentist Podcast Show by Gary Tackacs, Dentistry Uncensored with Howard Farran, Dental Digital Marketing Discussions and more, she continues to help dental practices thrive by sharing her knowledge on streamlining marketing for real conversions. As a speaker, Minal is known for her upbeat personality, ability to empower and engage with the audience and delivering presentations full of strategies that can be implemented right away. To learn more about Minal, please visit www.marketinggmm.com.


contact info

Emme Sanders
Inspired Hygiene

me@inspiredhygiene.com
www.inspiredhygiene.com

Emme Sanders

Member

M.E. Sanders, RDH brings over 25 years of leadership experience and concierge-level service to the dental community through speaking, coaching and writing. By applying her chairside clinical and presentation skills outside the operatory, M.E. reached higher in her profession to become a trainer for Dexis Digital Radiography and Imaging, achieve ACE Certification and develop a thriving coaching career. With hands-on experience in dental practices from boutique to bread and butter, M.E. understands the delicate balance of clinical periodontal therapy coupled with esthetic dentistry. M.E. is an expert at treatment coordinating and case presentation skills to help patients say yes to optimal care. Her greatest passion is activating dental teams to realize their potential, strategically developing goals, and achieving higher levels of success. To witness her zealous drive, reach out to M.E. Sanders, RDH at me@inspiredhygiene.com.


Margy2

contact info

Margy Schaller
14422 Midland Road
Poway, CA 92064
619-994-0293

margy@laserpointerpresentations.com
www.laserpointerpresentations.com

Margy Schaller

Member

Margy Schaller, founder of Laser Pointer, is a presentation designer and coach specializing in the dental industry. Her clients, who span from clinical to dental industry speakers all come knowing how to create a slide deck, but find that time and know-how limit what they end up with. By leveraging deep industry experience, a flair for design and a confident style, Margy can help you take your slide presentations from good to great to profound.


schultz_2013

contact info

Jennifer Schultz RDH
Virtual Dental Office Manager
2523 Millstone Drive
Dubuque, IA 52002
565-582-4762 main

jennifer@virtualdentaloffice.net
www.VirtualDentalOffice.net

Jennifer Schultz

Member

Jennifer Schultz has spent over 20 years in dentistry working in and with dental practices as an employee, software trainer and practice management consultant. Jennifer began Virtual Dental Office after identifying a need to assist front office team members so they can focus on their patients. Jennifer understands how many front office team members are overwhelmed by constant interruptions and long hold times with insurance companies. By giving team members the opportunity to outsource administrative tasks, they can focus on providing a best-in-class patient experience.


contact info

Roy S. Shelburne DDS
The Appalachian Dental Group
37166 Wilderness Rd.
Jonesville, VA 24263
276-346-3863 main

roy_shelburne@hotmail.com
www.royshelburne.com

Roy S. Shelburne

Member

Dr. Shelburne graduated from the University of Virginia with a double major in Biology and Religious Studies in 1977. He went on to graduate with honors from Virginia Commonwealth University’s Dental School. He has served as Secretary/Treasurer and President for Southwest Virginia’s Component 6 of the Virginia Dental Association and as a delegate to the Virginia Dental Association’s Annual Meeting. In March 2008, he surrendered his dental license after being convicted of healthcare fraud and spent 19 months in Federal Prison and 2 months in a halfway house. Dr. Shelburne is a nationally known speaker/writer/and consultant who openly shares his mistakes, what he learned as a result, and how to avoid those career ending errors. “It is a wise man who learns from his mistakes, but a wiser man still that learns from another’s.”


contact info

Theresa K. Sheppard RDA
Theresa Sheppard Solutions
Hands on Clinical & Administrative Skill Enhancement
Continuing Education Provider

theresa@careerexpressdental.com
www.TheresaSheppard.com

Theresa Sheppard

Member

Theresa Sheppard’s passion for dentistry and love of teaching merged when she became the Owner and Director of Career Express Dental Assisting School, as well as being an instructor for the California Radiation Safety Course. Theresa is a Registered Dental Assistant with experience in all clinical and management aspects of the dental office. This, coupled with her extensive hands-on, front lines experience of over 30 years, uniquely qualifies her to train dental teams. Theresa’s presentations provide the tools and systems necessary for better treatment delivery, smoother patient flow, less overall stress and greater profitability.


contact info

Dr. Mary Shipp
Wyoming, MN 55092
612-237-5504 main

dr.maryshipp@gmail.com

Mary Shipp

Member

Dr. Mary Shipp is the owner of Shipp Dental Care, Ltd.  Dr. Shipp has over 20 years of clinical and management experience in dentistry. Dr. Shipp’s education includes a Bachelor of Science in Business degree from the Carlson School of Management at the University of Minnesota, as well as a Doctor of Dental Surgery degree from the University Of Minnesota School Of Dentistry.  She is a member of the American Dental Association, Minnesota Dental Association, and St. Paul District Dental Society. Dr. Shipp also serves as a mediator on the Peer Review Committee. Dr. Shipp enjoys sharing her management and team building skills with others. With over 20 years of experience, she is able to customize her training for dentists and team members to achieve positive change and growth of their dental practice. With Dr. Shipp’s education, knowledge, and experience, she understands the clinical, administrative, personnel side, and the business side of dentistry.


contact info

Cindy Silvan
Coaching Support Specialist
Pride Institute
6 Hamilton Landing Suite 155
Novato, CA 94949
800-925-2600 main

www.prideinstitute.com

Cindy Silvan

Member

Cindy has more than 35 years’ front-line clinical, managerial and administrative experience in the field of dentistry and is delighted to be with Pride Institute as Coaching Support Specialist.  In 1998, Cindy began her consulting career specializing in practice management for two nationally recognized consulting firms.  Her vast experience in the dental field offers unique perspective into building successful practices that put the patient first. Cindy is from Richmond, Virginia. She enjoys spending time with her beautiful 14-year old daughter Danielle and takes pleasure in travelling, listening to live music and entertaining.


contact info

William Simon
The New Dentist Advisor
3800 N. Pulaski
Chicago, IL 60641
708-715-3899 main

bill@newdentistadvisor.com
www.newdentistadvisor.com

William Simon

Member

Dr. Bill Simon has been a practicing dentist in Chicago for over 25 years receiving his Doctor of Dental Medicine (D.M.D) degree from Southern Illinois University in 1983. Described by some as “dramatic”, Dr. Bill Simon’s 30 year dental career has included its share of challenging situations. Starting as an associate in a run-down Medicaid practice, Dr. Simon grew to become the sole owner of 2 highly successful multi-doctor practices. His experience includes 6 build outs, 9 locations, 4 space-sharing arrangements, 1 practice acquisition and over 25 associates. He experienced a lost lease, an embezzlement scheme, robbery at gun point, and a major fire. These experiences, coupled with Dr. Simon’s passion to mentor and help young dentists succeed, have inspired him to speak to new dentists, sharing his experiences and imparting lessons in leadership, communication and practice management principles. Dr. Simon is also passionate about organized dentistry and is an active participant in the ADA, Chicago Dental Society and Illinois State Dental Society. He serves in various committees and leadership positions across the tripartite. He also serves as a speaker and consultant to the American Association of Dental Office Managers.


contact info

Michael Sonick, DMD
Fairfield County Implants & Periodontics, LLC
Dr. Michael Sonick, Dr. Rui Ma & Associates
Editor, Implant Site Development
1047 Old Post Road
Fairfield, CT 06824

Phone: 203-254-2006
www.sonickdmd.com

Michael Sonick, DMD

Member

Michael Sonick, DMD, is an internationally-known, highly-regarded authority in the field of dental implantology and periodontology and full-time practicing periodontist. He completed his undergraduate degree at Colgate University. He received his DMD at University of Connecticut School of Medicine and his certificate in periodontology at Emory University. He received his implant training at Harvard University and the Branemark Clinic in Gothenburg, Sweden. He lectures worldwide on the subject of esthetic implants, periodontal plastic surgery, guided bone regeneration and comprehensive treatment planning. He is the co-editor of the multi-language textbook, Implant Site Development and serves numerous editorial boards.


contact info

Alan Stern DDS

alansterndds@gmail.com

Alan Stern

Member

Dr. Alan Stern is the founder of Better, Richer, Stronger, LLC, a speaking and coaching service for dentists. Twenty- five years into his career, Alan had to face the reality that some of his decisions fell short of advancing his career. He has stepped up, paid the price, transformed his life and loves his practice and life more than ever. He is an ACE trained Behavior Change Specialist and is working on his Health Coach Certification. Alan founded Better, Richer, Stronger to show his colleagues that, no matter where you are in your life and career, you can build a great life and practice.


contact info

Leonard F. Tau DMD, PC, FAGD
Birdeye
General Manager
215-292-2100 main

drlentau@birdeye.com
len@drlentau.com
www.drlentau.com

Leonard Tau

Member

After purchasing his practice, the Pennsylvania Center for Dental Excellence in Philadelphia in 2007, Dr. Leonard Tau solely used the power of the internet to help grow his new patient base and went against the traditional way of marketing one’s dental office.  He lectures nationally and internationally on internet marketing, social media and reputation marketing and its ability to make your dental office more visible and credible.  He is also the General Manager of the Dental Division for Birdeye a reputation marketing platform and founder of iSocial Digital a consulting firm that helps dentists develop a comprehensive online marketing plan. Chosen as one of the top leaders in dental consulting by Dentistry Today, Dr. Leonard Tau DMD is a Dentist, Consultant, Speaker, Practice owner and Podcaster. He has traveled the country educating dental professionals to help them succeed in growing their practice, reigniting their passion for dentistry and navigating the fast-changing nature of the job.


tarvin01

contact info

Lee Tarvin
Linda Miles & Associates
2261 Stowe Rd.
Virginia Beach, VA 23457
757-418-2677 main

leetarvin@cox.net
www.asklindamiles.com

Lee Tarvin

Member

Lee Tarvin, Executive Coordinator for Linda Miles, CSP, has been with the firm for 31 years. She has been instrumental in directing each new phase of the business including the Speaking Consulting Network. Lee’s background in dentistry, her attention to detail and her love of people makes her the ideal speaker/ consultant’s “partner.”


Ryan Vet

Ryan Vet

Member

Ryan is a seasoned marketing executive and entrepreneur. His experiences range from start-ups to well-established multi-national, Fortune 500s including Samsung, Bing and Warner Brothers. From launching his first business at age 14 to launching to successfully exiting start-ups, Ryan has been featured in countless publications and has presented to audiences on four different continents around the globe. Now, Ryan is a highly sought after dental consultant and speaker with focus areas in practice growth and patient experience. Ryan writes regularly for dental publications including Dental Economics and is the host of The Dental Experience Podcast. Oh, not to mention, his beautiful wife is a full-time practicing dentist.


contact info

Tom Viola
Founder, “Pharmacology Declassified”
Email: tom@tomviola.com
Phone: 609-504-9252

Facebook
Linkedin
Twitter

Tom Viola

Member

Thomas Viola, the founder of “Pharmacology Declassified”, is a board-certified pharmacist who serves the professions of dentistry as a clinical educator, professional speaker, and published author. Tom has presented hundreds of continuing education courses to dental professionals, nationally and internationally. Through his informative, humorous and engaging seminars and webinars, Tom has earned his reputation as the go-to specialist for making pharmacology and local anesthesia practical and useful for all members of the dental team.


contact info

Rachel Wall RDH, BS
Inspired Hygiene
Founder and President
704-541-0995 main

rw@inspiredhygiene.com
www.inspiredhygiene.com

Rachel Wall

Member

As founder of Inspired Hygiene, Rachel inspires dental teams to improve their hygiene services and systems while increasing profitability. Drawing from 25 years of experience as a clinical hygienist and hygiene profitability coach, Rachel has spoken for numerous organizations, including the Yankee Dental Congress, ADA and Hinman. In 2012, she was named “Most Effective Dental Hygienist Educator” by Dr. Bicuspid and was among Dental Products Report’s Top 25 Women in Dentistry in 2013.


contact info

Dana Watson
9780 Jupiter Forest Dr.
Brentwood, TN 37027
870-847-5415 main

dana@distinctiondental.com
danarwatson@gmail.com

Dana Watson

Member

Originally a high school science teacher, I have been working in the dental field for 15 years, recently as a practice manager of a multi-doctor practice.  Looking forward to consulting/coaching with my new company, Distinction Dental Management Services. I am a dental spouse and have 15 years experience in dental administration and seven years in coaching and consulting. I have coached GP practices, pediatric and prosthodontic practices, as well as working with 2 nationally known consulting firms. I have been a member of AADOM for several years and plan to get my FAADOM this fall in Boca Raton, FL. My passion is excellent patient service and building leaders and liaisons with both doctors and team members to make their dental office a place they love to go each and every day!

contact info

Sharon K. Weaver CFP, AWMA
President/Owner
913-948-9686 main
866-924-3516 fax

sharon@missionfinancialplanning.com
www.missionfinancialplanning.com

Sharon Weaver

Member

Sharon Weaver, CFP®, AWMA® is the owner of Mission Financial Planning, Inc, an Advice-Only (consulting only, no product sales or money management) financial planning firm helping dentists feel better about their finances. Sharon speaks with passion about the efficient use of money and making sure all the “moving parts” of a client’s financial life are optimized and working together. She has many success stories of helping dentists prepare for and transition into a rewarding retirement. She talks with dentists and their spouses, discussing the intricacies of their personal and practice cash flow, debt management, investments and insurance, estate planning, retirement planning and taxes. She interacts with her clients’ CPAs, attorneys, practice consultants, investment managers, bankers, TPAs, as needed, to take care of the big picture.   Her firm designs, implements and monitors financial plans for dentists and their families that involves clients personally and professionally. Mission Financial Planning has a unique business model in their industry as consultants, rather than investment managers or salesmen.  Sharon has worked in investments and financial planning for over 25 years and has been a CFP (Certified Financial Planner) for over 20 years.  Sharon also carries the Accredited Wealth Management Advisor (AWMA) designation.


contact info

Amber Weber
2615 E FM 1188
Bluff Dale, TX 76433

amberjweber@gmail.com

Amber Weber

Member

Amber Weber, RDH has been in the dental field since 2002. Her experience has been on the clinical and administrative side. Raised on her family’s ranch in Wyoming, she is a fifth-generation rancher.  Having grown up in that environment she learned that hard work and dedication are necessary characteristics for success. Aside from her education, she has had experience working with the public in other realms. During the year 2000 she held the title of Miss Rodeo Wyoming.  This included extensive travel promoting agriculture, rodeo and the state of Wyoming. During this experience she developed strong skills in communications, public speaking and team work. 


contact info

Carrie Webber
6301 Waterford Blv.
Ste 301
Oklahoma City, OK 73118
405-842-7711 main

carrie@jamesonmanagement.com
www.jamesonmanagement.com

Carrie Webber

Member

Carrie Webber is Chief Communications Officer of Jameson, a dental management, marketing and hygiene coaching firm that helps dentists and teams become more productive, more profitable and ultimately more fulfilled in their practicing lives.  Carrie creates customer service and business development opportunities as well as internal and external marketing initiatives and social media strategies to effectively communicate the Jameson message to the dental profession.  Webber is a contributing author to several publications and blogs on the topics of marketing, customer service and business development as well as a presenter on these topics to dental professionals.


contact info

Mary Lynn Wheaton
Director of Consulting 
Pride Institute
6 Hamilton Landing #155
Novato, CA 94949
415-408-6427 main
415-493-2411 fax

marylynnw@prideinstitute.com
www.prideinstitute.com

Mary Lynn Wheaton

Member

It has been an honor to have been consulting for Pride Institute, since 1998.   This affiliation has allowed me to bring together my years of experience in the dental field, in both clinical and teaching settings, to affect significant change in the lives of my clients.  I love engaging with doctors and teams to teach the best approaches to practice systems that allow them, in turn, to aspire to their own vision. As Director of Consulting, I am proud of our consulting corps who have diverse talents enabling us to assist in a wide range of client needs, not the least of which is leadership.  As a training institute, we are second to none in our combination of curriculum and consulting. I hold a Bachelor’s in Dental Hygiene from West Virginia University and a Master’s in Education from University of the Pacific.  I have had the honor of being on the faculties of both of these Universities.  I have lectured across the United States and Scandinavia and have published numerous articles in dental publications. I reside in beautiful Naples, FL with my husband, Peter and our sweet dachshund.  Hobbies include tennis, swimming, cooking, and, thank heavens, travel.


oldroyd-wixonserena

contact info

Serena Wixom
Advanced Dental Consulting
434 West 870 South
Orem, UT 84058
801-836-9868 main

serenawixom@gmail.com
www.AdvancedDentalConsulting.com

Serena Wixom

Member

Serena is the president and owner of Advanded Dental Consulting, based in Orem, UT. She started in the dental field in 1978. She has worked as an office manager as well as starting up multiple practices. She has gained invaluable knowledge and experience with emphasis on insurance, front office, collections, production and continuing care education, as well as practice start-ups. She resides in Orem with her husband and children. She is a member of SCN and ADMC.


Rita

contact info

Rita Zamora
Social Media Marketing &
Training for Dental &
Medical Professionals
Director of Online Marketing SCN
303-807-3827 main

info@ritazamora.com
www.RitaZamora.com
www.facebook.com/RitaZamoraConnections
twitter.com/RitaZamora

Rita Zamora

Member

Rita Zamora is an international speaker and published author on social media marketing and online reputation management.  She and her team offer experienced social media training, mentoring, and support. Their healthcare professional and corporate clients are located across the United States and internationally.

Rita’s advice on managing your online reputation was published in the American Dental Association’s Practical Guide to Expert Business Strategies. She graduated magna cum laude from the University of Colorado with a bachelor’s degree in business and marketing and has over 18 years experience working in the business of dentistry.


Deana Zost

Member

“Sunshine can make you tan or give you sunburn, it all depends on reception.” Deana Zost, universally regarded as a Sunshine Spreader defines her enthusiasm for Dentistry as transforming a patient’s negative perception to a positive one. Deana joins SCN with an extensive list of credentials and experience that would overflow Zsa Zsa Gabor’s travel luggage. Deana’s career in Dentistry began in the early 1990’s as a Dental Assistant and continued as she navigated the maze of desks and duties working up to Practice Administrator where she reigned supreme for than a decade honing her skills and evading Dental pitfalls. In 2014, Deana was a featured twice as speaker on a Gary Takacs’ podcast (Dentistry Rocks and How to Slay the Insurance Monster.) and the trail was set ablaze. 2015 brought from the American Association of Dental Office Managers (AADOM) a nomination for Office Manager of the Year and she was chosen as a Patterson Dental scholarship winner. She did find time to be a founding member for her local Dallas/Fort Worth AADOM chapter. Deana also began her career at RevenueWell. She feels so fortunate to assist practices in the many facets of patient care with her company. In 2016, she earned her Fellowship with AADOM (FAADOM). Dubbed the “Social Media guru” by many in the Dental industry, Deana educates practices on how to leverage the Social Media Technological platform to drive and increase practice growth and awareness.