Courses
Top 10 Management Tools
A Recipe for Success
Description
Designing systems and protocols for a good foundation of production and collections can be quite a challenge.
This seminar is designed to identify strategies and systems to keep your finger in on the pulse of the practice and address day to day concerns before they become major issues. We will identify the top 10 must have systems that need to be in place to achieve optimal results.
Learning Objectives
Identify key systems for a successful practice
Choreographing scheduling and collections for ultimate success
Hire and train for great teams
Learn key strategies to grow your practice forward
Develop effective communication skills to assist patients in making informed decisions
Beyond the practice skills…leadership, continuing education
Categories
Details
- Lecture,
Appreciation in the Workplace & Retreats to ROCK Your Practice!
Description
Never ever has there been a more important time in our practices to learn the value of appreciation and the benefits of practice retreats. This course will address the benefits of understanding individual appreciation in the workplace language and the need for outside the office practice retreats. The past few years have been incredibly stressful. Together we will outline what steps can be taken to ROCK your practice and bring back productive happiness.
Learning Objectives
Learning the “language” of appreciation in the workplace
How to show appreciation based on the individual
How to create a motivated team environment
Why to have a retreat
Strategic planning for growth
How to communicate effectively
Lead with intention
Categories
Details
- Lecture,
AADOM Q&A Panel Discussion
Description
Lois Banta facilitates a Panel discussion with AADOM Speakers Judy Kay Mausolf, Carrie Webber, Rita Zamora, Lynne Leggett and Angela Davis-Sullivan. Audience questions about what they learned at AADOM and questions asked.
Details
- Keynote,
High Impact Communication
Words to Use...Words to Lose
Description
High Impact Communication: Words to Use and Words to Lose
Have you ever felt as though your communication wasn’t effective? In this course you will learn failsafe ways to communicate with patients, office team, and each
other. Learn the key do say/don’t say strategies that can result in case acceptance, timely payments, and effective scheduling.
Recommended for Dentists, Spouses, Practice Administrators, Administrative
Team, Assistants, and Hygienist
Learning Objectives
Implement effective communication guidelines for scheduling and reducing open time
Discuss financial arrangements
Communicate when you collect from patients and insurance companies
Discuss treatment plans, diagnoses, etc.
Handle objections
Manage handoffs from clinical staff to administrative team and vice versa
Turn patient needs into wants at key communication moments
Categories
Details
2-3 hours
Qualifies for CE
- Lecture,
7 Breakthrough Steps to Create Your Best Year Ever!
Description
COURSE SUMMARY: Designing systems and protocols for a good foundation of production and collections can be quite a challenge. This seminar is designed to identify strategies and systems to keep your finger in on the pulse of the practice and address day to day concerns before they become major issues. We will identify the top 10 must have systems that need to be in place to achieve optimal results.
Who should attend: Doctors, Hygienists, Assistants, Administrative Team, Spouse, Dental Students
Learning Objectives
Fine tune systems for Production, Collection, Scheduling, New Patients, Treatment Planning, Huddles, Team Meetings and Roles & Responsibilities
Learn how to set up custom monthly monitoring systems
Learn best practices for hiring and maintaining motivated positive teams
Identify ideal internal and external marketing techniques
Design ideal systems for tracking and recovering accounts receivable balances
Design choreographed scheduling for ideal outcomes and lower stress
Learn effective treatment planning and monitoring
Details
2-3 hours
Qualifies for CE
- Lecture,
Secrets to Total Team Scheduling
Description
Spend a few hours, and take away the many keys for a better bottom line for the life of your practice! It seems so simple, but it’s not. In reality, you’ve got procedures that take longer than expected…grumpy patients in the reception room…grumpier staff members blaming each other (or the dentist). Good scheduling guarantees happier doctors, staff, and patients. And…when everyone is happy, your bottom line will be healthier. It’s important for the dentist(s) and the entire dental team to attend to fully implement these awesome new techniques. You will receive one day’s training that will revolutionize your office’s scheduling.
Who should attend: Doctors, Hygienists, Assistants, Administrative Teams, Spouse, Dental Students
Learning Objectives
Learn the techniques for effective ideal day scheduling
How each member of the dental team’s involvement affects the schedule
Learn how to dramatically streamline your practice scheduling
See fewer patients, but increase production and profit levels. Reduce everyone’s stress level
Reduce cancellations and no shows
Details
2-3 hours
Qualifies for CE
- Lecture,
Treatment Acceptance from the Patient’s Point of View
Description
Presenting treatment plans to your patients can be challenging at best, especially when it comes to complicated dental procedures like removing and replacing a defective crown or bridge including proper home care to protect the investment. The doctor and the patient need to have clear communication guidelines in order for the patient to make an informed decision. This lecture will cover the roadmap for getting case acceptance and the crucial role the entire team plays.
Who should attend: Doctors, Hygienists, Assistants, Administrative Teams, Spouse, Dental Students
Learning Objectives
Learn how the patient hand-off can make or break treatment acceptance
Learn the importance of total care from diagnosis to scheduling
Identify key communication skills for treatment acceptance
Understand key drivers of patient motivation
Categories
Details
1-2 hours
Qualifies for CE
- Lecture,