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Lois BantaOffline

www.ljbseminars.com

Courses

Top 10 Management Tools

A Recipe for Success

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Description

Designing systems and protocols for a good foundation of production and collections can be quite a challenge.

This seminar is designed to identify strategies and systems to keep your finger in on the pulse of the practice and address day to day concerns before they become major issues.  We will identify the top 10 must have systems that need to be in place to achieve optimal results.

 

Learning Objectives

1.

Identify key systems for a successful practice

2.

Choreographing scheduling and collections for ultimate success

3.

Hire and train for great teams

4.

Learn key strategies to grow your practice forward

5.

Develop effective communication skills to assist patients in making informed decisions

6.

Beyond the practice skills…leadership, continuing education

Categories

Details

  • Lecture,

Appreciation in the Workplace & Retreats to ROCK Your Practice!

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Description

Never ever has there been a more important time in our practices to learn the value of appreciation and the benefits of practice retreats.  This course will address the benefits of understanding individual appreciation in the workplace language and the need for outside the office practice retreats.  The past few years have been incredibly stressful.  Together we will outline what steps can be taken to ROCK your practice and bring back productive happiness.

Learning Objectives

1.

Learning the “language” of appreciation in the workplace

2.

How to show appreciation based on the individual

3.

How to create a motivated team environment

4.

Why to have a retreat

5.

Strategic planning for growth

6.

How to communicate effectively

7.

Lead with intention

Categories

Details

  • Lecture,

AADOM Q&A Panel Discussion

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Description

Lois Banta facilitates a Panel discussion with AADOM Speakers Judy Kay Mausolf, Carrie Webber, Rita Zamora, Lynne Leggett and Angela Davis-Sullivan.  Audience questions about what they learned at AADOM and questions asked.

Details

  • Keynote,

High Impact Communication

Words to Use...Words to Lose

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Description

High Impact Communication: Words to Use and Words to Lose

Have you ever felt as though your communication wasn’t effective? In this course you will learn failsafe ways to communicate with patients, office team, and each

other. Learn the key do say/don’t say strategies that can result in case acceptance, timely payments, and effective scheduling.

Recommended for Dentists, Spouses, Practice Administrators, Administrative

Team, Assistants, and Hygienist

Learning Objectives

1.

Implement effective communication guidelines for scheduling and reducing open time

2.

Discuss financial arrangements

3.

Communicate when you collect from patients and insurance companies

4.

Discuss treatment plans, diagnoses, etc.

5.

Handle objections

6.

Manage handoffs from clinical staff to administrative team and vice versa

7.

Turn patient needs into wants at key communication moments

Categories

Details

2-3 hours

Qualifies for CE

  • Lecture,

7 Breakthrough Steps to Create Your Best Year Ever!

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Description

COURSE SUMMARY: Designing systems and protocols for a good foundation of production and collections can be quite a challenge.  This seminar is designed to identify strategies and systems to keep your finger in on the pulse of the practice and address day to day concerns before they become major issues. We will identify the top 10 must have systems that need to be in place to achieve optimal results.

Who should attend:  Doctors, Hygienists, Assistants, Administrative Team, Spouse, Dental Students

Learning Objectives

1.

Fine tune systems for Production, Collection, Scheduling, New Patients, Treatment Planning, Huddles, Team Meetings and Roles & Responsibilities

2.

Learn how to set up custom monthly monitoring systems

3.

Learn best practices for hiring and maintaining motivated positive teams

4.

Identify ideal internal and external marketing techniques

5.

Design ideal systems for tracking and recovering accounts receivable balances

6.

Design choreographed scheduling for ideal outcomes and lower stress

7.

Learn effective treatment planning and monitoring

Details

2-3 hours

Qualifies for CE

  • Lecture,

Secrets to Total Team Scheduling

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Description

Spend a few hours, and take away the many keys for a better bottom line for the life of your practice! It seems so simple, but it’s not.  In reality, you’ve got procedures that take longer than expected…grumpy patients in the reception room…grumpier staff members blaming each other (or the dentist).  Good scheduling guarantees happier doctors, staff, and patients.  And…when everyone is happy, your bottom line will be healthier.   It’s important for the dentist(s) and the entire dental team to attend to fully implement these awesome new techniques.  You will receive one day’s training that will revolutionize your office’s scheduling.

Who should attend:  Doctors, Hygienists, Assistants, Administrative Teams, Spouse, Dental Students

Learning Objectives

1.

Learn the techniques for effective ideal day scheduling

2.

How each member of the dental team’s involvement affects the schedule

3.

Learn how to dramatically streamline your practice scheduling

4.

See fewer patients, but increase production and profit levels. Reduce everyone’s stress level

5.

Reduce cancellations and no shows

Details

2-3 hours

Qualifies for CE

  • Lecture,

Treatment Acceptance from the Patient’s Point of View

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Description

Presenting treatment plans to your patients can be challenging at best, especially when it comes to complicated dental procedures like removing and replacing a defective crown or bridge including proper home care to protect the investment.  The doctor and the patient need to have clear communication guidelines in order for the patient to make an informed decision.  This lecture will cover the roadmap for getting case acceptance and the crucial role the entire team plays.

Who should attend:  Doctors, Hygienists, Assistants, Administrative Teams, Spouse, Dental Students

Learning Objectives

1.

Learn how the patient hand-off can make or break treatment acceptance

2.

Learn the importance of total care from diagnosis to scheduling

3.

Identify key communication skills for treatment acceptance

4.

Understand key drivers of patient motivation

Categories

Details

1-2 hours

Qualifies for CE

  • Lecture,