The success of your dental practice depends on the team you assemble. From the hiring process to the everyday activities within your practice, your interactions with your team members (and their interactions with patients) can be the difference between an efficient business and one that customers and employees steer clear of.

Based on his experience with team members over the last 20 years, Kevin Henry has compiled a list of things that can help you find them, hire them, and keep them. Let’s make the days of “hiring a heartbeat” over and ensure you are finding the right person for your business … every time.

In his nearly 20 serving as the managing editor of Dental Economics, group editorial director for Dental Products Report, and editor in chief for DrBicuspid.com, Kevin Henry has seen a lot of mistakes made by dental practices around the country. Some have caused a practice to lose team members. Some have caused a practice to lose a significant amount of money. One even cost a dentist his license.

Kevin has spent hours going over what these practices did wrong and has put together a fast-paced, informative lecture that will have audiences thinking about the way they do business. No one likes to admit they’re doing something wrong. In this course, audience members can learn from their colleagues’ mistakes … and make sure they don’t duplicate them. In today’s competitive environment, dentists and dental team members need to know what they’re doing right … and what can be improved.

In his 20-plus years of working with dental practices across the United States, Kevin Henry has seen some of the most glaring issues in a practice come from the interpersonal relationships that exist in that practice. If the dentist and assistant aren’t on the same page, it’s hard for the rest of the practice to be, so let’s start there and build a model of communication and understanding that can turn dysfunction into harmony. In this fast-paced, interactive lecture, we will look at common issues from both the assistant and dentist side, shining a light on some common myths that need to be busted.

As the host for the Dental Assistant Nation podcast, the longest running podcast devoted to dental assistants, Kevin is asked to broadcast his podcast live from various meetings throughout the country.