Profile Photo

Denise Williams-JonesOffline


About Denise

Denise Williams-Jones is a Customer Service Consultant, Speaker, Founder and Owner of Next Level to Success. She started in the dental field in 1995, working in some of the top dental offices in Southern California, with roles including chair side assistant, inventory and supply manager, team trainer, scheduling coordinator, financial coordinator, marketing liaison, community outreach, and front office lead.

Denise has a passion and commitment to customer service. She is a born leader who pays attention to detail, is committed to an organized yet friendly environment, and has a track record of noticeable performance growth with the practices she has worked with. Over 25 years of real-life experience of using proven techniques have taken practices to that Next Level to Success.

Denise is currently a consultant for the American Dental Association as part of the Dental Team Advisory Group for Practice Management. She is a member of Crown Council, Speaking Consulting Network, and has designed continuing education courses for the American Dental Association. She is a graduate of Scheduling Institute and ToPs Institute, two highly respected training programs. She holds several certifications in Phone Training, Maximizing Patient Flow, Treatment Case Acceptance, and Delivering Exceptional Customer Service.

Video Denise Williams-Jones - Dental Speaker

Quick Facts

Pasadena, Ca.

Registered Dental Assistant (RDA) from Citrus College