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Dayna JohnsonOffline

https://novonee.com/

Courses

Numbers Tell a Story

The Five Stats Every Office Should Monitor

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Description

You went to dental school to help patients improve their oral health and your team joined your practice because it feels good to help people. Owning a dental practice is more than helping people. You are running a small business. If you are up for it, then let’s get busy learning the top five numbers the doctor should keep his or her eye on and discover the systems needed to make sure patients don’t fall through the cracks.

Monitoring numbers doesn’t mean you write them down on your spreadsheet, stick them in a 3-ring binder and forget about them. Numbers are meant to be discussed with your doctor, talked about with your team and used to create new strategies to streamline your systems, improve your customer service and, above all, give you something to celebrate. Numbers tell a story.

Learning Objectives

1.

Discover the statistical health of your practice

2.

Learn why you should monitor numbers

3.

Learn what numbers you should be tracking

4.

Learn strategies that work to help improve your numbers

Categories

Details

1 hours

Qualifies for CE

  • Lecture,

Show me the Money

Top 5 Ways to Increase the Cash Flow

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Description

I am amazed how often the doctor does not know what the accounts receivable is for his practice and when he asks the office manager, she doesn’t even know what report to look at.  Would you like to define new protocols in your practice that will increase your cash flow, prepare patients for payment at the time of service and put you in the driver seat with insurance companies?  This course will help you not only understand what it takes to be in control of your money and develop protocols for your own office.

Learning Objectives

1.

Discover if the office A/R is within industry standards

2.

Learn how to get insurance companies to pay in 30 days with the first submission

3.

How to create a timeline for phone calls, letters and follow up

4.

Create a better workflow for billing statements

5.

Learn how to get the entire team on board

Details

1 hours

Qualifies for CE

  • Lecture,

Five Ways to Protect Your Doctors License

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Description

You went to dental school to help patients improve their oral health and your team joined your practice because it feels good to help people. However, owning a dental practice is more than helping people. You are running a small business and being in the healthcare business requires constant monitoring of numbers, documentation and patient information.

In order to survive an audit, litigation or other compliance complaint, you must be able to support it with proper documentation. Is this currently happening in your practice? During this course, we will look at five ways you can protect your license, protect your livelihood and protect your team. Open your eyes, shake off your preconceived notions and let’s get to work. NOTE: This course does not constitute legal advice.

Learning Objectives

1.

Discover the five ways the team can help protect their doctors license

2.

Learn practical ways to put these systems into action

3.

Create automation within your practice management software

Details

1 hours

Qualifies for CE

  • Lecture,

Prevent Patients from Slipping out the Back Door

Proven techniques to increase patient retention

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Description

You welcome patients everyday through your front door, never even thinking that this might be the last time you see them. Why do so many patients slip out of your practice, never to schedule recommended treatment or their next recare visit?  Let’s discover how to slam your back door shut and not only preserve patient retention, but increase it.

Studies show that several factors influence a patient’s decision to leave their current provider and switch dental practices. Together, we can identify the different behaviors of our patients and implement best practices to keep them coming back year after year.

Learning Objectives

1.

Explain how generational differences play a role in decisions

2.

Apply tips for using your software to help build relationships with patients

3.

Give examples of verbal skills to help your team increase patient retention

4.

Name tools you can implement, starting today

Details

3 hours

Qualifies for CE

  • Lecture,

Dentistry’s Path to Paperless

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Description

“Going chartless” is an often-used and often-misunderstood term in the dental world. Dayna’s expertise will allow practices to see the benefits of “going chartless,” such as automated systems that give team members more time to spend on patient care, integrated electronic services to ensure patients know the practice is keeping up with the latest technology, making the patient chart more accessible and allowing the clinical team to treatment plan while the front office is working ahead on payment plans and insurance issues, raising the level of office security to comply with new HIPAA requirements, and much more.

Learning Objectives

1.

Learn the foundations of a paperless practice

2.

Create a digital workflow for you and your patients

3.

Design an implementation plan for your team

Details

3 hours

Qualifies for CE

  • Lecture,

On-Demand Courses

Understanding Your KPI’s

View on Novonee Learning Library

Continuing Care is the Lifeblood of Your Practice

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Create a Health History Workflow Everyone Will Love

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Dental Insurance 101

View on Novonee Learning LIbrary

Create a Health History Workflow Everyone Will Love

View on Novonee Learning Library

Best Practices for you Daily, Weekly, Monthly Workflow

View on Novonee Learning Library