Courses
Can You Hear Me Now? The Five Voices of Leadership
Transforming Team Communication by Harnessing Your Leadership Voice
Description
Did you know that most teams operate at only 60% of their full potential? Break the norm with this workshop and learn to create healthy patterns of communication! Based on the five voices tool, this is an interactive team training resource that you can implement immediately.
Learning Objectives
Gain increased self awareness and confidence as you learn to harness your own leadership voice.
Understand how your voice differs from others on your team.
Deepen relational trust between team members.
Learn to maximize the leadership voices of your team to unlock their true potential and accelerate its performance.
Categories
Details
- Lecture,
- Workshop,
Married to Dentistry
Lessons in Life, Love and Leadership
Description
A great percentage of spouses end up working in their spouse’s dental practice and sometimes begrudgingly. There are lessons to be learned along the way! Learn how to bridge the gap between the team and the dentist while developing better leadership skills and how to balance the partnership when the lines blur between marriage and running a dental practice.
Details
- Lecture,
The Emotionally Intelligent Leader
Description
Marshall Rosenberg said it best; “We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.”
Today’s workforce is changing and it seems more difficult than ever to have a handle on our leadership and management skills. New research is quickly showing the importance of being more than an authoritarian leader with high intelligence and skill. The greatest attribute of an excellent leader is one who is very aware of their emotions and how to handle them. This emotionally intelligent leader also knows how to recognize and help team members manage their emotions. Experts believe that without a healthy sense of emotional intelligence, all other skill and knowledge can be irrelevant. In this class, you will learn the 4 quadrants of emotionally intelligent leadership, how to identify your strengths and weaknesses, as well as how to improve on areas of weakness. You will learn the positive things that happen in a more emotionally stable work environment and how you can contribute to it!
Details
- Lecture,
Empowering Patients to Accept Care Through Communication and Consistency
Description
What if you could serve your patients better, do more of the dentistry you love, and make it easier for patients to say yes? Today’s market is competing with the discretionary dollar, and we must increase the perception for value in our industry. This course identifies three secrets to increase your case acceptance. These are easy changes to implement with the team that will yield big results! In this course, we will also identify three questions we must help patients answer for themselves in order to say YES to treatment in your office.
Details
- Lecture,
Everything I Know About the Patient Experience, I Learned From the Circus
Description
Ladies and gentlemen, boys and girls of all ages… do you remember the excitement of attending the circus for the very first time? I do! I remember the sounds, the feel, the smells. I remember being amazed by the acrobatics, jugglers but most of all how I felt when it was over! There are many lessons to be learned from “behind the scenes” of making the circus happen night after night, city after city, year after year. The circus leaves us with a happy heart and a smile on our face—no matter our age, gender, demographic, or socio-economic status. It was really about the EXPERIENCE! Does your office provide such an unforgettable experience?? Together we will explore THREE lessons we can learn from the circus and apply in our practices tomorrow!
Details
- Lecture,