The Best Dental Speakers and Practice Consultants
✈️ Plan to arrive no later than 4pm on Thursday and depart no earlier than 4pm on Saturday.
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Lois Banta is CEO, President and Founder of Healthcare Enterprises, Inc. and Amazing Practice Retreats designed to take practices to the highest levels of success and excellence. Lois has 45+ years of dental experience and consults and speaks nationally and internationally. She is also the CEO of The Speaking Consulting Network, and a member of several professional organizations.
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Ryan Vet is an international keynote speaker, entrepreneur, and author. He has presented around the globe on four different continents. Ryan’s experiences range from start-ups to Fortune 500s such as Samsung, Warner Brothers, and Bing. From starting his first business at age 14 to launching and successfully exiting start-ups, Ryan is a serial entrepreneur. He has been featured in countless publications (USA Today, Forbes, Financial Times, NBC, CBS, ABC and more) for his entrepreneurial endeavors and routinely contributes to Forbes and other leading publications. In 2019 he authored the book Cracking the Millennial Code.
Without question, the pandemic was incredibly disruptive to our personal and professional lives. It may be “behind us” at this point, but that doesn’t mean that we can become complacent and ignore the possibility of a future life disruption. Join Dr. Kerr as he outlines important steps to take now to position your practice for continued success and to better protect your family and loved ones in the event of the unexpected.
Learning Objectives: 1. Understand the importance of “fiscal sanity.” 2. Learn how to calculate the one practice metric you must know. 3. Recognize the need to have one’s personal affairs in order. 4. Identify ways to keep your team intact and build loyalty. 5. Plan for the Unexpected: Write out your Contingency Plan
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Dr. Kerr earned Mastership in the Academy of General Dentistry and was honored in 2011 with its presentation of the Life-Long Learning and Service Recognition Award. He has been awarded Fellowship in both the American and International Colleges of Dentistry, and is an Honored Fellow of the Georgia Dental Association. Dr. Kerr used his successful small-town practice as a community partner for more than thirty-five years and established a clinic for the indigent in 1994. He has been recognized by state and local organizations as Dentist, Citizen, Professional, and Small-Business Person of the Year, and has authored seven books including “When Life Needs a Sticky Note!” and “Wear It On a Tuesday.”
Learn what it takes to have patients see you in the “best light” so they feel safe and confident in your abilities as well as move forward with recommended treatment. It’s rewarding to understand that your professional success and personal fulfillment depends on you and characteristics you CAN control. Ongoing practice success is a result of your personal relationships and your ability to have an optimal response to others Learn to make decisions from a position of strength.
Goals: Learn to create your best first impression, quality impression, and lasting impression. Understand how to exude confidence and increase your patient’s trust in their recommended treatment. Be comfortable in using the social skills successful people employ with one another and with your patients. Create daily habits to increase your resilience through the most challenging times we face.
Attendees will have a proactive mindset towards communicating with patients and peers. Each attendee will add to their list of skills the ability to empower themselves with increased resilience. Understanding the impact of what is said and how it is said will increase awareness and outcome, so your patient’s experience is stress free and they understand treatment care. Body language skills will be employed along with proactive verbiage to move patients towards increased health.
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Janice Hurley is known as Dentistry’s Image Expert on personal presence & professional success. Attendees to her course have described her as profoundly articulate, gracefully charismatic and powerfully entertaining. She has been honored for the last 15 years by Dentistry Today as one of the top speakers in dentistry. A noted authority on treatment presentation and effective in office systems she consults both “hands on” and coaches through her published articles in Dental Economics, Dentistry Today, The Progressive Dentist, and many more. Hygiene schools use her written protocol standards for both image and effective communication. Her degree is from The University of San Francisco in Organizational Behavior. She has more than 30 years’ experience as a dental consultant helping professionals use the tools they have to gain higher treatment acceptance and attract quality patients. Her goal is that everyone understands how to better use their professional energy for success. She is an international author and speaker on what it takes to project professional excellence and confidence so others feel it instantly. She has been a featured speaker with the Thomas P. Hinman Dental Meetings, Yankee Dental Congress, American Academy of Cosmetic Dentists, South Carolina Dental Association, Winnebagoland Dental Study Club, American Association of Endodontists, Utah Dental Association, Philips Sonicare, Academy of Dental CPA’s , Pennwell Corporation- RDH Under One Roof, Nash Institute for Dental Learning – Canada, Pierce County Dental , Arizona Dental Association, California Dental Association North County Oral Facial Surgery Center, Central Ohio Study Club, Henry Schein, Georgia Academy of Dental Practice and more.
Ever wish you could share your message with more people? Whether you are a renowned speaker who's just too booked, or you're not getting booked and trying to get in front of more people, this course will explain how to put your knowledge online - and get paid for it!
Understand: Common platforms used for online courses, how to create it once and get paid over and over, creating levels of courses to bring people in and keep them wanting your content, and pricing models, affiliates, discounts.
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Laura J Nadler is an international speaker who knows a strong brand story is the key to attracting the patients you want. She is the founder of WorkingCat Marketing, which offers photography, video production, and branding services. She is the author of Lights! Camera! YOU! – A Practical Guide to Creating and Using Video to Market Your Practice, that teaches practices how to create videos to engage their ideal patients. Laura is also an online course creator and revenue stream junkie. When she’s not working, Laura loves to travel (17 countries & counting) and is a wine and sci-fi nerd. She lives in New York with her husband and their two furry babies.
Join us for a dynamic workshop that will demystify the process of creating passive income streams through membership models. Whether you are a seasoned entrepreneur, coveted speaker or just starting out, this workshop will provide you with the tools and strategies you need to build a successful and sustainable passive income business. During this workshop Dayna will pull back the curtain on her current membership model and share her mistakes, successes, and tips to get started with this incredible revenue stream. Bring your questions and ideas to discuss with the group. This is going to be a great conversation.
Key Takeaways: 1. Learn the fundamentals of membership models and how to leverage them to create consistent passive income streams. 2. Discover how to create valuable content that keeps members engaged and coming back for more. 3. Explore effective ways to build a strong community around your membership program, increasing retention and revenue. Don’t miss this opportunity to learn the secrets of creating passive income streams through membership models and take your business to the next level!
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Dayna Johnson is a dental practice management expert, podcast host and the founder of Novonee, revolutionizing the dental industry through innovation and strategic leadership. With over 30 years of experience, Dayna's impact is acknowledged through significant awards, notably being recognized as one of the Top 25 Women in Dentistry by Dental Products Report. She has been featured on several influential platforms like The Thriving Dentist Show, and has contributed to reputable dental publications like Dental Products Report magazine. As the host of the popular The High Performing Dental Team podcast and her membership, Novonee – The Premier Dentrix Community, Dayna helps doctors struggling with day-to-day management of the practice get access to a like-minded community, educational support and resources that elevate operational success and patient care. Through her life’s work, Dayna's goal is to empower dental teams to live up to their true potential, provide guidance that transforms challenges into opportunities, and help dental professionals have the thriving practice they’ve always dreamed of.
It's time for lunch with friends, colleagues, and maybe someone new! Enjoy!
Let me Edutain You! It’s time to take a journey into the world of edutainment! First, I will provide a brief history of what edutainment is - highlighting its history and the blend of education and entertainment. Then we will go over how its role in advancing learning and fostering intergenerational connections.
Main Points:
- Understanding Your Audience: Identify audience demographics and preferences; tailor topics, activities, and communication channels to resonate with each generation.
- Selecting Content: Choose relevant, broadly appealing topics; integrate historical context and era-specific references to bridge generational gaps.
- Designing Engaging Experiences: Plan multi-generational activities like quizzes and workshops; use storytelling and engage all senses for immersive learning.
- Creating Multi-Modal Content: Develop visually and audibly stimulating materials; create themed, immersive environments.
- Facilitating Intergenerational Dialogue: Organize panels and mentorship programs; encourage sharing personal stories to foster empathy.
- Evaluating Impact and Feedback: Collect feedback, track engagement metrics, and gather survey insights to assess and improve effectiveness.
- Iterative Improvement: Stay updated on trends, collaborate with experts, and celebrate achievements to continually refine the approach.
Finally, I will summarize key insights and the transformative potential of edutainment and conclude with a Q&A session to address questions and express gratitude.
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Christi Bintliff, founder of LEAP2 Solutions, a boutique coaching agency located in Raleigh-Durham, NC. She is a seasoned dental operations director, coach, edutainer, speaker, and published writer. She brings experience-based expertise in leadership, practice management, and strategic planning fueled by her charismatic personality and cheerful outlook. Her LEAP Methodology specifically caters to vision-driven leaders by identifying areas of growth and change, aligning, and engaging their teams all geared toward achieving sustainable results. Her themed offsite retreats that blend experiences, working sessions and team building into one expert-curated itinerary geared for multigenerational teams. These shared experiences infuse camaraderie, foster collaboration, elevate morale and motivation. Although her specialty is in dentistry, her expertise will contribute to the successful transformation of other industries.
This presentation focuses on how embezzlement can occur and the devastating consequences a practice owner may experience. Using real-life examples, the audience will gain insight into different types of financial loss that can occur and how to understand risks and behaviors in the future.
Meeting Room 415AB
Amber Weber-Gonzales has almost 20 years in the dental industry. She has worked both the clinical and administrative side of dentistry, from scheduling, insurance, assisting, hygiene, and practice management. As a licensed dental hygienist, she practiced clinical hygiene for 15 years and also was an office manager for 11 years.
Her administrative experience and clinical experience has helped her manage and oversee the business aspect of dental practices. By implementing metrics and customized tracking methods in hygiene, she has been able to help practices grow and succeed. Amber is passionate about the dental industry and loves to help practices grow and achieve success. Amber discovered embezzlement in one of her consulting client’s offices and helps practices with forensic audits and implementing financial safeguards.
She is a member of the Speaking, Consulting Network, the American Association of Dental Management, and is the secretary the Academy of Dental Management Consultants. Amber is also a senior fraud investigator with Prosperident.
Amber was raised on a ranch in Wyoming and is a passionate horse person. She competes in equine events and loves the agriculture industry.
As a consultant, you know your stuff and want to help your clients succeed. The world of HR Management and HR Compliance might seem daunting. What can you do to help your clients avoid liability? What are the warning signs to look for? What do clients need to establish a solid HR foundation? Join us for a fun and informative session on the crazy world of HR. We'll discuss the basics of HR compliance, review some case studies, the link between mindset and HR outcomes, and much more! Bring your HR questions too!
Meeting Room 415AB
Alan Twigg is a Co-Owner at Bent Ericksen & Associates. For over 10 years, Alan has guided thousands of clients and consultants through the ever-changing world of HR and Employment Compliance. He is a speaker, consultant, and author. Alan is passionate about bringing education and peace-of-mind to such a confusing topic. Bent Ericksen & Associates is the leading authority in human resources and personnel management in the healthcare industry, with over 40 years of proven success making HR more approachable for business leaders in all 50 states. Their expertise extends throughout the world of HR, including compliance, hiring, performance management, long term employee retention, and handling life circumstances. Our Belief Statement: “At Bent Ericksen Associates, we believe work can be engaging, fulfilling, and enjoyable, and when that happens, teams find purpose and connection, creating a healthier, stronger world."
Join SCN as we celebrate the opening of this year’s Summit - featuring music from John Downing! Don’t forget to tag us ~ #SCNLife
The Reverbery
John Downing, with nearly two decades of professional musical experience, embodies versatility and charm in every performance. His extensive repertoire spans from the classics of the 50s to contemporary hits, ensuring a tailored musical experience for any occasion, large or intimate. Specializing in acoustic renditions, John crafts an ambiance that resonates with diverse audiences, whether it's a corporate affair, private gathering, or wedding celebration. From setting the mood with instrumental melodies to igniting the dance floor with soulful vocals, he curates the perfect playlist to match the vibe of your event. With a commitment to professionalism, punctuality, and excellence, John elevates every event with his polished appearance and exceptional talent. Based in Raleigh/Durham, he extends his services across regions, spreading musical joy wherever he goes.
✈️ Plan to arrive no later than 4pm on Thursday and depart no earlier than 4pm on Saturday.
It’s time to check - in and get ready for an amazing day of learning and networking!
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Welcome to SCN 2024!
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Larry Long Jr is the Founder and CEO (Chief Energy Officer) of LLJR Enterprises, which focuses on motivation, inspiration, and most importantly, transformation through speaking, emceeing, coaching & training programs. He is the host of the weekly Live Show, ‘Midweek Midday Motivational Minute’ and Author of ‘JOLT! Get Zapped Into Intentionality: Rediscover & Believe in Your Inner Greatness’. As a former college athlete (he played baseball for University of Maryland), Larry is extremely passionate about coaching, and helping business professionals and leaders take their game to the 'next level'. As an experienced sales and business leader with a demonstrated history of success in SaaS sales, Larry brings a unique perspective to the table and understands many of the challenges faced by professionals today.
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Ryan Vet is an international keynote speaker, entrepreneur, and author. He has presented around the globe on four different continents. Ryan’s experiences range from start-ups to Fortune 500s such as Samsung, Warner Brothers, and Bing. From starting his first business at age 14 to launching and successfully exiting start-ups, Ryan is a serial entrepreneur. He has been featured in countless publications (USA Today, Forbes, Financial Times, NBC, CBS, ABC and more) for his entrepreneurial endeavors and routinely contributes to Forbes and other leading publications. In 2019 he authored the book Cracking the Millennial Code.
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Gary Noesner retired from the FBI in 2003 following a 30-year career as an investigator, instructor, and negotiator. A significant focus of his career was directed toward investigating Middle East hijackings in which American citizens were victimized. In addition, he was an FBI hostage negotiator for 23 years of his career, retiring as the Chief of the FBI's Crisis Negotiation Unit, Critical Incident Response Group, the first person to hold that position. Following his retirement from the FBI he became a Senior Vice President with Control Risks, an international risk consultancy, assisting clients in managing overseas kidnap incidents. He has appeared in numerous television documentaries about hostage negotiation, terrorism, and kidnapping produced by the History Channel, Nat Geo, WE, Discovery, TLC, A&E, CNN, CBS, BBC, American Heroes Network, and others. He has been interviewed in Time, Forbes, the New Yorker, the Washington Post, the New York Times, Roll Call, the Washingtonian Magazine, the Christian Science Monitor, and other publications. He has given speeches at major universities, done interviews on numerous radio and television programs, and was the subject of an hour-long interview on NPR’s Fresh Air in 2010. He has written a book about his FBI negotiation career which was published by Penguin Random House in 2010, entitled: Stalling for Time: My Life as an FBI Hostage Negotiator. The 2018 Paramount Network TV Event “Waco” is based in part on his book. He was portrayed in the six-part TV series by two-time Academy Award nominated actor Michael Shannon.
This session covers learning what effective networking is and how to do it authentically with ease for personal and professional growth. It is based on original research of meeting 100 people in 100 days. I am still in contact with 70+ of the people I met 5 years later. The takeaways from this session: Keys to developing solid, mutually-beneficial relationships Fundamentals for growing your network Tips for deepening relationships
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Kymberli Speight eradicates the barriers and challenges of successfully exchanging information with others through networking that improves corporate, business, career, and personal growth. Kymberli knows people do business with, promote, and work well with people they know, like, and trust, but first, you must become known. She also believes that people’s stories play a powerful role in changing the lives of others. Everyone, not just celebrities, has a story worth being told. She regularly speaks to audiences about networking (becoming more known, becoming more likable and building trust) and mental fitness. Kymberli is an author, keynote speaker, workshop facilitator, and the CEO of Sterlene & Scott Careers. She wrote the book I Need To Know You: How to Meet Ordinary Extraordinary People and Improve Your Life where she shares her original research on networking. She jumped out of planes, soloed in a plane and bought fighter jets, all by the age of 28. Kymberli has served as the National Speakers Association-Austin Chapter President and is currently a regional leader for NSA National. She has served on multiple corporate boards and holds certifications in executive coaching, career coaching, Conversational Intelligence, and several others. Kymberli is married to a retired Air Force colonel and has two adult sons. She is a graduate of the United States Air Force Academy and considers it a privilege to have served in the Air Force for 5 years active duty and 6 years in the reserves. Kymberli is passionate about giving back.
Time to network! Grab a coffee, chat with our fantastic partners, and connect with fellow members. Let's make some great connections and have some fun!
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Thank you CareCredit for your continued support of SCN!
Whether you use your healthcare credit card to cover your deductible, or to pay for treatments and procedures not covered by insurance*CareCredit helps make the health, wellness and beauty treatments and procedures you want possible today.Salon ABC - 4th floor
Sameer Bhasin, VP of Alliance at CareCredit, is dedicated to working with dentistry’s key opinion leaders and leading educators. One of Sameer’s key initiatives is to gather the latest insights, ideas and practical tools presented at dental meetings and conventions. To help increase recommended patient care, Sameer shares these best practices with CareCredit’s community of more than 110,000 enrolled dental providers. Prior to his current role, Sameer acquired more than a decade of front-line business practice experience in his position as Practice Development Manager and subsequently as Regional Sales Manager. Sameer earned his MBA from the University of the Incarnate Word, San Antonio, Texas, where he currently resides.
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Carrie Jacobs serves as the Executive Vice President of Operations for Chu Vision Institute and is part of the Governing Body of Chu Surgery Center in Bloomington Minnesota. Carrie brings over 25 years of experience in ophthalmology and is a key innovator having managed several critical elements of the practice ranging from marketing and financial management to implementing electronic health records to opening Chu Surgery Center.
Carrie is a Certified Ophthalmic Executive and is an active member of the ASOA (American Society of Ophthalmic Administrators), having served on multiple committees over the years and is currently serving on the board of directors as President-Elect. She is also part of the faculty for the ASOA LEAD Certificate program and serves as a mentor for the ASOA Group Mentorship program. She is a sought-after presenter and participates on panels at national ophthalmic symposiums, on webinars and has an active podcast series. She has written numerous articles and is currently serving on the editorial board of Ophthalmic Professional magazine. Along with the honor of being on faculty for the Hawaiian Eye program, Carrie is also the current administrator program chair of the Caribbean Eye meeting and serves on the board of directors for OOSS (ophthalmic outpatient surgical society).
Carrie lives in Burnsville, Minnesota with her husband and has three grown children. She enjoys cooking, reading, fitness and is an avid runner and marathoner.
Energetic, entertaining, and insightful are how people describe Karen after participating in one of her day-long training sessions. Her philosophy that you can’t bore physicians, managers and staff into learning goes a long way.
Karen is a leader in plastic surgery and orthopedic surgery practice management and revenue cycle education.
Recent clients include The Aesthetic Society, the American Academy of Facial Plastic and Reconstructive Surgery, The American Academy for Physician Leadership and The Texas Orthopedics Association.
Freed of operational responsibilities, since selling her firm, Karen Zupko; Associates Inc. Karen is focusing on speaking and some limited consulting. Prior to launching KZA some 39 years ago, Karen was the director of practice management at the American Medical Association.
With more than two decades of executive experience in healthcare administration, Lauren continues to raise the bar for the best patient experience. She positions teams to prepare for rapid growth and expansion, turn goals into actionable processes, and reignite their passion for patient care.
Her favorite projects include business to business integration, healthcare mergers and acquisitions, and scaling specialists for radical growth. Lauren is actively involved in the Fort Worth, Texas community and various ministries in her church.
Michael King is the creator of the Clinic Marketing System and as an entrepreneur is the founder of multiple companies serving the elective medical industry. He has extensive experience helping elective medical practices to boost their clinic volume by helping them to create patient focused marketing solutions.
He has spoken at such events as Practice Champions by STAAR, AMSPA, many ophthalmology conferences such as ASCRS, ESCRS, AMO University as well one of the world’s largest digital marketing conferences, Traffic and Conversion Summit.
Michael has 20 years of elective medical experience and served as the VP of Marketing of one of the nation’s busiest ophthalmology practices. He also has also worked as a Peak Performance Consultant for Tony Robbins.
Michael is innovative and resourceful with real world experience of how to succeed in today's challenging business climate.
Thank you eAssist for your continued support of SCN!
eAssist dental billing exists for two reasons. First, to help our client dentists enjoy the practice of dentistry by helping them collect 100% of what they produce. Secondly, to provide an amazing business opportunity and the freedom to work from home for Dental Office Managers looking for more security.Salon ABC - 4th floor
Jacquelyn is the director of Dental Zing the educational platform for eAssist Dental Solutions and Practice Booster and manages the eAssist Consulting Network.
She spends most of her days bringing on-demand certified education to dentalzing.com and loves connecting with dental professionals through the eAssist Consulting Network! After more than a decade of working with healthcare professionals, she has become a strong advocate of creating Peace of Mind through education and the value of strong relationships and working together. She especially seeks to find ways to remove mundane busy work tasks so practices can focus on high-value activities and revenue-building strategies instead. When she is not focusing on dentistry, she loves being a hairstylist (another relationship-building activity!!) and spending time with her family. Nothing makes her happier than the squeal of one of her adorable grandchildren or long chats with her children.
Penny Reed is the Chief Growth Officer at eAssist Dental Solutions, and the author of the book, Growing Your Dental Business. Penny was recruited by her own dentist to run his growing practice, after spending two years as an IT manager with the Walmart Corporation.
Penny has over 30 years of experience as a speaker and dental business coach and has been designated a Leader in Dental Consulting by Dentistry Today from 2007 to present. She is a certified “Behavioral Consultant” through the Institute for Motivational Living, and a former Dale Carnegie Trainer.
Penny is the executive team support for the people services at eAssist, the nation’s leader in outsourced dental billing. She speaks at dental meetings about team coachability, effective revenue cycle management, and practice growth.
Penny is a member of the Speaking and Consulting Network, a Speaking/Consulting member of the American Association of Dental Office Management, and is on faculty at the Nash Institute for Dental Learning.
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Brianna Rhue earned her undergraduate degree from the University of Arizona before earning her Doctorate of Optometry at Nova Southeastern University. She completed her residency at the Bascom Palmer Eye Institute in Miami and is the owner of West Broward Eyecare in South Florida.
Dr. Rhue is passionate about healthcare technology, myopia management, specialty contact lens fits and practice management. She enjoys sharing her love for technology and specialty areas of practice through speaking engagements to help physicians understand the science of business, technology and new areas of care to help all parties involved.
Dr. Rhue is the co-founder of Dr. Contact Lens which made the INC 5000 2023 list as the 41st fastest growing company in the US and TechifEYE. Outside the office, she enjoys spending time with her husband and two sons, playing tennis, standing on her head in yoga and traveling.
It's time for lunch with friends, colleagues, and maybe someone new! Enjoy!
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What's our industry going to look like in future? What can our past tell us about where we're heading? What are the current trends and themes that can set you apart from the rest going forward? In this session, we're going to explore where we've been, where we are, and where we're going from here. This session is backed by the latest and most robust research the industry has to offer. If you're looking for a competitive advantage as your grow your speaking business, you've come to the right spot.
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Taylorr Payne is the CEO and Co-Founder of SpeakerFlow, a software and implementation company dedicated to the thought leadership industry. Taylorr's Passionate about helping thought leaders build systemized businesses so they can spend less time in the weeds and more time in Flow. As an award-winning sales and marketing professional, Taylorr's core philosophy is that systems - the technology, process, and people in your business - are key to your success. If you want a business that's predictable, one that you have full control over and one that allows you to stay in your zone of genius, systems are the answer. On a personal note, Taylorr's a car enthusiast, musician, and extremely left-handed.
Thank you Weave for your continued support of SCN!
If you run an office or a practice, you have enough to do without worrying about the business side of things. But with Weave, you manage your phones, text with your patients, build your online reputation, and so much more, all while you focus on what you do best: provide great care for your patients.Salon ABC - 4th floor
Adam Sierra is a marketing professional from Salt Lake City, Utah, with a passion for strategic partnerships and entrepreneurship. As the Head of Influencer Marketing at Weave, he has played a pivotal role in Weave’s rise to industry leader. Adam earned his business degree from the prestigious BYU Marriott School of Business, where he bridged his entrepreneurial spirit with an interest in sales and marketing. Over the past four years at Weave, Adam's deep understanding of the influencer landscape, his ability to create impactful partnerships, and his drive to build brand recognition have yielded remarkable outcomes for Weave and its customers. Known for his creative thinking, strategic mindset, and industry foresight, Adam builds strong relationships with Key Opinion Leaders to create authentic experiences. Beyond his professional pursuits, Adam stays active in his community and enjoys traveling. He believes in giving back and empowering others on their entrepreneurial journeys by sharing wisdom and experiences. With his wealth of knowledge, genuine passion, and impactful contributions, Adam continues to make a significant impact in the world of Dentistry and beyond.
Starting a business from scratch can be daunting. Where do I start, what do I need, who do I ask? Add in the nay sayers, some self-doubt and outright fear of rejection and you have a recipe for failure! OR do you have a recipe for SUCCESS?
Who do you think you are?
Why should I choose you?
What makes you the authority?
Where did you get your credentials?
Let us explore some of the “out of the box” thinking needed to build your business and create the success you deserve. You are amazing! I want to collaborate with you!
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Born and raised in a small papermill town in Maine, careers choices were limited for girls in the late 70’s and early 80’ s. Stay in your box, they said. Who do you think you are? What makes you think you can do that?
After graduating high school, Kelly left the restrictions of the small town and the societal norms. Working in the retail, hospital, and dental fields for over 40 years, Kelly has worked hard and achieved her goals every step of the way. Educating herself, working hard and surrounding herself with positive, encouraging role models and mentors allowed her to surpass her own expectations.
Founding “Platinum Practice Solutions” in 2015, her mission was to share her skills and knowledge with dental practices. Helping to create a practice that exceeded patient expectations and became highly productive; while celebrating teams that were enthusiastic and took ownership in the success of their practices.
Today, Kelly has stepped away from formal coaching and speaking and now shares her business, communication and customer service skills in a whole new arena, Resort Camping! Living in her new dream home with her husband Fred and their kitten Bella, Kelly is living life just as she likes it, Outside the Box and with No Regrets!
Thank you GoTu for all you do for SCN!
GoTu is the new and easier way to connect verified Dental Professionals with local dental offices in need of temporary or permanent help through an on-demand staffing platform. With GoTu, you can post shifts as needed from our web based platform or mobile app, review the offers, and then confirm the verified professional all within minutes, making last minute cancellations due to staffing shortages a thing of the past!Salon ABC - 4th floor
Connor joined the Dental Industry quite recently in 2019 when he started with the dental staffing platform GoTu, formerly known as TempMee. Although he still has a lot to learn, he has quickly developed an understanding of the unique challenges presented by one of the biggest problems that today’s dental offices face - staffing. Working in-depth with both the office and professional sides of the business, Connor has gained the reputation as a trusted advisor by both parties and developed a track record of connecting the two in a new, streamlined way. He’s passionate about finding creative, win-win solutions to office staffing challenges while empowering professionals to advance their careers. He also enjoys staying up to date on industry trends and regulations by frequenting industry trade shows and seminars.
When he’s not busy with his work in the Dental Industry, you can probably find Connor enjoying the outdoors. You’ll most often find him fishing, attempting to golf, or simply hanging out at the local dog park with his Australian Shepherd, Jasper.
Time to network! Grab a coffee, chat with our fantastic partners, and connect with fellow members. Let's make some great connections and have some fun!
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Join us LIVE for our annual Spotlight on Speaking competition! Eight influential SCN speakers will have eight minutes each to WOW our audience and judges! The winner of SOS receives a guaranteed speaking opportunity at SCN! Good luck!!!
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You don’t have to be a practice owner or manager to be a leader. Leadership is an inside job. In fact, every person in your office should be a leader as they influence patient care and work with each other. Internal Leadership is an essential skill to everyone who wants to be successful in the 21st Century.
Based on The Nine Essentials of Significant Leadership©, this session focuses on the leadership characteristics that will be most important to success in the next thirty years.
The bottom-line results of reduced attrition, increased productivity, increased patient satisfaction and increased profitability will take care of themselves if you focus through the lens of The Nine Essentials and Internal Leadership.
This engaging and interactive session equips you with the foundation and skills you need to lead on a daily basis, whether you hold a leadership title or not.
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Lauren’s passion is helping practices build their next generation of leaders. Whether it’s training, keynotes or longer-term consulting partnerships, she uses the Nine Essentials of Significant Leadership to help transform the way staff and administrators think, make decisions & act toward the people they lead. Organizations bring Lauren on because she brings a fresh new perspective, and a street-smart approach to what works and what doesn’t, helping speed transformation in three critical areas: knowledge, skills and relationships. As a result, your people will be more focused on what matters every day. They’ll lead with compassion and integrity, and they’ll create and model standards of excellence that others will aspire to and follow – all centered behind a common goal and vision. That’s what SIGNIFICANT leadership is.
As the daughter of a career Air Force officer, Lauren Schieffer grew up being uprooted and relocated every couple of years. This imbued her with a profound independence and ability to adapt to changing circumstances. The lessons she learned from “The Colonel” have helped her make smart decisions and overcome adversity with humility and a sense of humor.
Lauren is a Certified Speaking Professional through the NSA and The Global Speakers Federation. Able to relate to and energize everyone from the custodial staff to C-Level executives, Lauren is a master storyteller, delivering insightful, inspirational and relevant content that empowers people to absorb and act upon what they’ve heard – and she does so in an entertaining manner with a dry sense of humor that keeps them chuckling while they’re learning.
Her enthusiasm is infectious and her passion unmistakable. Anyone can be successful. You want your people to be significant.
Discover the power of psychological safety, from its definition to its impact on innovation and talent retention. Through practical insights and engaging anecdotes, Jonathan navigates common obstacles, leaving attendees inspired to cultivate a culture of openness and trust within their organizations. Don't miss this opportunity to prioritize psychological safety and unleash your team's full potential!
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Introducing Jonathan Bonanno, a trailblazer in recruitment process outsourcing (RPO) solutions for dental service organizations and emerging groups. With over a decade of healthcare expertise and finalizing a doctoral degree in Industrial/Organizational Psychology, Jonathan is dedicated to enhancing workforce performance and driving organizational success.
As the visionary behind Chief Psycho, Jonathan fosters a supportive community for professionals, harmonizing business and people strategies through his innovative LAB Methodology™ and HUMAN values framework. With a track record of coaching, recruiting, and developing teams across diverse geographies, Jonathan has facilitated multimillion-dollar practice sales and empowered over a thousand team members worldwide.
Jonathan's mission is clear: to empower healthcare professionals in cultivating resilient, high-performing, and psychologically safe teams. Get ready to be inspired as Jonathan takes the stage to share insights that will transform the way you approach talent management and team dynamics.
Dr. Rad will go over the importance of sleep and its effects on every aspect of your life!
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With over 22 years of clinical experience as a respected dentist, I've dedicated my career to enhancing lives through dentistry and education. As an international speaker, I specialize in empowering audiences with insights into Sleep Apnea/Snoring, Low-Level Laser Therapy, and cutting-edge dental practices.
I've had the privilege of sharing my expertise on over 30 podcasts, collaborating with esteemed professionals like Dr. Glenn Vo, Dr. Eric Block, and Dr. Bill Dorfman. Through these platforms, I've reached audiences globally, inspiring them to prioritize dental health and overall well-being.
My work has been featured in reputable publications such as USA Today, Daily Mail, K-9 Magazine, Acorn, and Voyage Magazine. These opportunities have allowed me to broaden my reach and impact, spreading awareness about crucial dental health topics.
I'm honored to have received accolades including the Facebook Influencer Winner in Dentistry (2023), Best Speaker recognition from the Filipino Dental Society, and the title of Top Speaker at ASBA Conferences. Additionally, my contributions have been acknowledged with awards for Best Dentist in Assisted Living Centers across Ventura County.
Beyond dentistry, I'm deeply passionate about personal development, spirituality, and holistic well-being. As a business coach, consultant, and marketing expert, I leverage my diverse skill set to empower professionals in the dental industry and beyond.
In my downtime, you'll often find me indulging in hobbies such as dancing, music, and meditation. I believe in the importance of nurturing the soul alongside professional pursuits, finding balance through creativity and self-reflection.
As a product developer and advocate for innovation, I remain committed to pushing boundaries in dentistry and healthcare, striving to make a positive impact on individuals' lives worldwide. My passion for speaking includes personal development and spiritual strategies that help anyone manifest the life of their dreams! When we lead with Love, Kindness and Empathy, we are unstoppable!
Dr. Martin Mendelson delves into the interconnectedness of mindset and professional identity in dentistry. Through personal anecdotes and thought-provoking insights, Dr. Martin highlights the challenges faced in dentistry, particularly when unexpected circumstances arise, and emphasizes the importance of maintaining optimism and gratitude. Drawing on research and real-life examples, the speech offers practical tools for enhancing cognitive function and fostering a positive outlook, ultimately inspiring dental professionals to embrace optimism as a powerful tool for personal and professional growth.
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Dr. Martin Mendelson, Resident Faculty at Spear Education and Founder of Metamorphosis Coaching, is your catalyst for transformative success. With nearly 20 years of experience and certifications in Executive Coaching, Team Coaching/Facilitation, Emotional Intelligence, and Happiness Studies, Dr. Mendelson has empowered leaders and teams across North America to excel and thrive. As a captivating speaker, astute coach, and masterful team facilitator, he unleashes the power of his innovative T.E.A.M. approach, guiding clients to shed the burdens of traditional leadership and embrace cohesion for unparalleled business growth and personal fulfillment.
Colleen will talk about how proper training today Will equal profit tomorrow.
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Colleen Huff, FAADOM has been in the dental field for over 29 years. Her dental career began as a customer service representative for Metlife Dental in Utica, NY. From there, a move to New Jersey introduced her to the world of dental offices and she has been there ever since. Colleen spent 21 years as a Practice Administrator to multi location practices as well as starting a practice from the ground up.
Colleen began working as a full-time consultant and speaker in 2021. Her area of expertise revolves around the revenue cycle with an emphasis on dental insurances. She assists dental practices hone their systems as well as working directly for the practices to aid in any accounts receivables clean up.
Colleen can be found speaking around the country at both large national dental meetings as well as smaller dental study groups. She frequently is a guest speaker on many podcasts and presents webinars on a regular basis.
Colleen is also a published author in numerous dental trade magazines. She is very proud to have been named one of the TOP 25 Women in Dentistry, 2017 by Dental Products Reports. In 2018 Colleen began working with Front Office Rocks as their Insurance Guru and now has an Insurance Mastery course available online.
Join me on a journey from childhood to college, tracing my evolution into a leader. At 25, I entered the Pacific Institute, igniting a passion for leadership. Founding a Dental CPA firm, I pioneered innovative solutions. Driven by purpose, I founded "Art's Golden Rules", sharing wisdom that I have learned over the years. As a mentor, I guide dentistry newcomers and seasoned professionals alike, offering insights for success. Embark with me on this illuminating quest towards leadership, innovation, and empowerment.
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For almost 40 years, Art Wiederman has specialized in serving dental practices in the Southern California area. He oversees a variety of professional services for the firm's Dental clients including financial planning, retirement planning and financial practice management consulting. Art is a Dental Division Director on Eide Bailly's team that specializes in serving dental practices.
Art’s expertise is not only in taxation issues for dentists, but also in knowledge of dental practice metrics and benchmarks. He can look at a dentist’s profit and loss statements and practice management reports and identify profit holes in the practice. In addition, Art is adept at buy-in and buy-out consulting, practice start-ups, compensation plan development, operation evaluations, and litigation support for dentists.
As a thought leader in dental practice accounting and financial management, Art is a regular lecturer at state, local and national dental conferences, dental societies, and dental schools. He is a founding member of the Academy of Dental CPAs (ADCPA) and hosts the weekly podcast “The Art of Dental Finance and Management with Art Wiederman, CPA.”
Objective: To reexamine the mischaracterization of daily transactions and their role in transformational elevated experiences in dentistry.
This talk aims to challenge and reshape the common perception that transactional interactions in dentistry are merely routine or uninspired. We will explore how everyday transactions are fundamental to creating transformational experiences, emphasizing their role in building relationships, enhancing customer satisfaction, and driving significant practice growth.
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Navigating a successful dental practice involves numerous strategies, making it a rewarding experience. For decades, Sophia has been guiding dentists along this journey. By promoting a collaborative team environment, she ensures that collective commitment and cooperation bring teams toward achieving their ultimate goals.
Sophia Dunkley is at the forefront of dental practice consulting and driving innovation with a unique blend of expertise and enthusiasm. As a certified coach and dental speaker, Sophia has carved a niche with her innovative approach to case acceptance, emphasizing the transformative power of human connections. Her philosophy, centered on the notion of making a stranger a friend, has been a cornerstone of her success as a dental consultant and dental implant arch sales coach/trainer. Sophia's skill at navigating patients from indecision to positive decision-making is a testament to her unique methodology and passion.
With over 27 years of dedication to the dental industry and having held every position in the dental practice from dental administrator to operations manager and now consultant, Sophia has redefined the norms of dental office environments, infusing them with a spirit of fun and empowerment. Her extensive experience has not only enriched her insights but also enabled her to significantly boost client profitability. Sophia's approach is comprehensive, intertwining leadership principles and sales with practical applications of systems to foster healthy, efficient workplace dynamics while maintaining work culture. By leveraging the ELI 360 as a pivotal leadership assessment tool, she empowers dentists and their teams to realize their full potential through customized, advanced systems and workflows.
Lastly, her certification as a leadership coach with IPEC further underscores her dedication to professional growth and development. Sophia Dunkley is undoubtedly an influential figure in the dental world, and her passion shines through in all aspects of her work.
Learning Objectives: Periodontitis/periimplantitis; Infective diseases both locally and systemically, including the perio-systemic link, the value of a comprehensive dental examination for the new and existing patient, including documentation, diagnosis and comprehensive interdisciplinary and intra-disciplinary treatment planning, a necessity for Achieving Comprehensive (BIG CASE) dentistry, current and future innovation for periodontology/implantology, and associated therapies, appreciate the value of regenerative periodontal therapy in achieving predictable and sustainable long-term periodontal health, identify periodontal/peri implant risk factors and achieve greater ‘job satisfaction’ for the entire dental team, with the associated emotional and financial benefit for the practice and its team members.
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Colin Richman has practiced periodontics and implant dentistry in Atlanta Georgia for many years. He is a visiting clinical professor in the department of Periodontics, Augusta University, Georgia. He subscribes to the concept that “Periodontists Save Teeth” whenever possible.
He has been described as a pioneer, clinically, research, publishing, and teaching of Surgically Facilitated Orthodontic Treatment. (SFOT). www.IntegratedDentalSeminars.net).
He obtained his dental degree from the in Johannesburg, South Africa, his graduate periodontal training from the University of Connecticut, under the tutelage of periodontology pioneers, Dr. Harold Loe, Dr. Paul Robertson, and Dr. Kenneth Kornman. He is an honorable fellow of the Georgia Dental Association, the Pierre Fouchard Academy, the International and American college of dentists, and a diplomate of the American Board of Periodontology. He has published extensively and lectured world-wide.
As we say in Austin, 'Keep it weird,' let's wrap up Day 1 and gear up for some murder mystery fun at our awards dinner!
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Join us for predinner drinks celebrating our Summit, SCN, and YOU! #SCNLife
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We are so excited to celebrate YOU SCN friends!! Join us as we name our SOS and Spirit award winners, eat, and solve a mystery with The Murder Mystery Co.! #SCNLife
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✈️ Plan to arrive no later than 4pm on Thursday and depart no earlier than 4pm on Saturday.
Let's get it started ~ Day 2 of our summit kicks off with fresh energy and inspiring sessions!
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Larry Long Jr is the Founder and CEO of LLJR Enterprises, which focuses on providing business motivation, inspiration, and most importantly, transformation through Speaking, Emceeing, Coaching & Training programs. He is also the host of the weekly live show, ‘Midweek Midday Motivational Minute’ and Author of ‘JOLT!’. As a former college athlete, Larry is extremely passionate about coaching, and helping business professionals, leaders and organizations take their respective game to the 'next level'.
With 47 years of full-time professional speaking and author of 26 books, Jim Cathcart has lived his message. Starting as an unknown trainer teaching other people’s courses, he rose to prominence rapidly and has become an industry leader With over 3,500 paid convention speeches around the world. And he shows you how to do it too. Jim’s approach is to build on your nature and your passion, not to change yourself but rather to Advance and Improve yourself. As the leader of Cathcart Institute Experts Academy he certifies speakers as Certified Professional Expert, CPE™. Learn to achieve Message Clarity, Stage Confidence and Professional Courage in your own career.
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Jim Cathcart, CSP, CPAE is a Hall of Fame Professional Speaker, Top 1% TEDx presenter, Bestselling Author of 26 books, a university MBA professor, and a veteran of 3,500 convention speeches. He’s past president of the National Speakers Association and has received the Cavett Award from NSA and the Golden Gavel Award from Toastmasters International along with others like Zig Ziglar, Earl Nightingale, Walter Cronkite, Tony Robbins, Jeanne Robertson and many more. If speakers aspire to do it, Jim has already done it. Seriously, he’s one of the top 5 most awarded and experienced professional speakers on Earth. He works as a Mentor to Experts and Entrepreneurs in the Going Pro® Experts Academy.
Thank you Adit for your continued support of SCN!
Designed and engineered specifically for Dental Practices. Adit is the only software solution that integrates VoIP, Texts, Emails, Patient Forms, Online Scheduling, Analytics, Reviews, Payments and more, all in one place!Salon ABC - 4th floor
With a keen eye for strategy and a passion for innovation, Jos is a seasoned professional dedicated to driving growth and maximizing potential. Known for his dynamic leadership style and unwavering commitment to excellence, Josh thrives in challenging environments, turning obstacles into opportunities.
Josh serves as the Vice President of Business Development at Adit, a leading SaaS company providing comprehensive solutions for dental practices. In this role, he has played a pivotal part in achieving a staggering 130X ARR Growth over the past four years. Josh’s responsibilities encompass strategic leadership, sales process optimization, team building, and fostering key partnerships.
Josh’s success is grounded in his philosophy of leading by example, never asking his team to undertake tasks he wouldn’t tackle himself. His commitment to lifting those around him and nurturing a culture of excellence is evident in every aspect of his work.
Connect with Josh Gosnell to explore collaborative opportunities, strategic partnerships, and innovative solutions for driving growth in your organization.
Meet Mackenzie, your friendly Business Development Manager at Adit. With a passion for connecting with people and presenting our product to eager audiences, I thrive on building relationships and fostering growth. Whether it’s a small meeting or a bustling room of partners, I love sharing our vision with friendly faces.
Beyond the conferences/meetings, you’ll find me soaking up the sun at Malibu’s beautiful beaches. Raised in San Diego, I’ve developed a deep appreciation for sunshine, outdoor adventures, and of course, indulging in the iconic California burritos. And let’s not forget my guilty pleasure – shopping for clothes I probably don’t need, but absolutely adore.
Valuable insights from our peers have taught me how to determine if a client is the right fit. It's not just about chasing the money.
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Adele Reische brings a unique blend of training, support, and insight to her clients, coaching them through the shift from surviving to thriving. With over 40 years of experience in dentistry, management and speaking, Adele rallies the troops to action, engaging everyone on the dental team as they work together to effect positive change and growth for the entire practice.
Adele is a graduate of The Consulting U, a masters training and continuing education program specifically for dental practice management consultants. Adele is an active member of the Speaking Consulting Network, The Academy of Dental Management Consultants, The American Academy of Dental Office Mangers as well as a Certified Consultant in Employment Law with Bent Ericksen & Associates and is the Director of Provider Affiliations with The Allana Smiles Foundation. Allanasmiles.org
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Jared Goldsmith has been performing professionally since he was 5. Since the beginning, he broke out in voiceovers on Blue’s Clues and The Ant Bully and appeared on camera in Spiderman 3. After becoming the first adolescent to narrate audiobooks, Jared went on to earn his BFA in Music Theatre from Elon University, cum laude. Immediately upon graduating he originated the role of Jared Kleinman in the First National Tour of the Tony Winning Dear Evan Hansen, later reprising his role on Broadway. Jared appeared in Better Nate Than Ever on Disney+ as well as SNAP on AMC+. But don’t be fooled, Jared is also a writer of several stories and songs - his tunes have hit millions of listeners and viewers across several digital platforms.
Thank you ADM for all you do for SCN!
The Art of Dental Marketing started as a small agency in Kansas City, founded to help dentists avoid overpriced, mediocre marketing. We are dental marketing experts who believe in building relationships and using unique, cutting-edge solutions to grow practices. Our core elements of success are speed, story, search, reputation, and repetition.Salon ABC - 4th floor
Sean Hamel is a seasoned dental marketing professional and a Partner at Art of Dental Marketing. Art of Dental Marketing (ADM) is dentistry's premier story-based marketing agency. Sean and his team specialize in crafting captivating narratives that help dental practices attract, engage, and retain patients. His team of skilled storytellers and marketers collaborates closely with each practice to uncover their unique stories and create emotional connections within their local community. With a comprehensive suite of services, including web design, organic and local SEO, AdWords, video marketing, and ground marketing strategies, ADM has helped numerous dental practices achieve unprecedented growth.
In a world where our focus is on building our businesses and worrying about how we present ourselves, it’s easy to lose track of our true selves. Margy has on multiple occasions. She had her first aha in 2017 and again in 2023. Margy will share the lessons she’s learned and the impact it’s had on her personally and professionally.
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Margy Schaller is the COO and Co-Founder of Sober Life Rocks. Her goal is to build a community where no one feels alone at business events, regardless of what is in their cup. She also runs Laser Pointer Presentations where she coaches business owners and experts who want to knock it out of the ballpark when they get on a stage. As a speaker, she conducts workshops and retreats that teach practical and high-impact content development and slide design tools. She is the author of two highly acclaimed books, Write A Killer Talk and Formulate A Winning Presentation. On a personal note, she enjoys time with her family, traveling the world, gardening and watercolor painting!
Time to network! Grab a coffee, chat with our fantastic partners, and connect with fellow members. Let's make some great connections and have some fun!
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Thank you Mango for all you do for SCN!
Mango Voice is a leading telecommunications company that provides innovative voice-over-internet protocol (VoIP) solutions for businesses. With a focus on cutting-edge technology and user-friendly interfaces, Mango Voice offers tailored communication systems to enhance productivity and streamline operations. Their comprehensive services include virtual phone systems, call routing, messaging, and more, empowering businesses to connect seamlessly with their customers and team members.Salon ABC - 4th floor
Kody has been working in the tech industry for over 15 years. He joined the Mango team back in 2018 and helped build internal systems and grow the business. Mango is focused on providing the best experience to the end user by providing the best phone service out there. Kody has been focused on providing these services to the Dental industry for the past 6 years. He has provided support and sales to thousands of dentists across the USA and Canada. In his spare time he loves to serve in his global charity he started to strategically fight human trafficking through education. With Global Education Philanthropists he has been able to itch that drive to do more in this world and travel to many countries and states within the USA providing support and education to hundreds of thousands of kids. Although most of his time is either serving Dentists or Kids across the world, he makes sure that God and Family are number one!
Objectives:
1. Develop clarity to set clear goals and prioritize obligations
2. Recharge and maintaining high energy throughout the day
3. Achieve the courage to deal with challenging situations, whether personal or work related
4. Create influence and persuasion skills to position in the market place
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Dr Emily Letran is a serial entrepreneur, Fellow of ICD, CEO of several multi-specialty dental practices, and private coach to many professionals. As an international speaker, she has been on TEDx and shared stages with Dr. Howard Farran and Linda Miles. She has been featured on several magazines, Dental Town, Top Doctor, The Profitable Dentist, See Beyond as well as the media, Yahoo!Finance, Forbes, USA Today, and FOX. She is a contributing writer for Dental IQ, DrBicuspid.com, and Dentistry Today. Dr Letran is the author of several books and the Founder of Exceptional Leverage Inc., a global coaching and consulting firm.
She hosts her signature events, ACTION To WIN seminar, in several countries. Dr. Letran has been knighted as a Lady of The Royal Order of Constantine The Great and Saint Helen for her work in philanthropy and currently.
ALL I REALLY NEED TO KNOW I LEARNED IN KINDERGARTEN well, I did not go to kindergarten. Everything I need to know I learned in the lobby of a hotel. My grandmother, the manager of the hotel, did more than teach me reading, writing and arithmetic. She gave me a priceless gift in the life lessons she taught me about life, family, and business. She was a light in my story.
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Tammy is the CEO and Founder of TLC Dental Coaching. Her passion is to inspire dental teams to realize their full potential by building relationship-based practices. Her knowledge and experience from the last 36 years in the dental industry helps her to provide clients with the effective tools they need to be successful. Tammy’s excitement for dental consulting and coaching is a natural extension of her need to share her knowledge to help dental teams deliver the best patient experience.
Thank you Wisdom for all you do for SCN!
Wisdom is an innovative full-service billing company that allows dental practices to outsource their insurance collections and patient billing. We leverage a unique combination of AI technology, proprietary data, and highly trained billing professionals to deliver cost efficient billing solutions. We empower practices with enhanced claims processes to improve dentistry for everyone involved.Salon ABC - 4th floor
Ashley Bond, Co-founder and Chief Dental Billing Officer at Wisdom, manages the company’s partner and Key Opinion Leader (KOL) relationships and promotes Wisdom’s mission and vision. Ashley’s role is to champion innovative dental billing solutions and enhance the company’s presence in the industry. Previously, Ashley founded Bond Dental Billing, where she developed a nationwide billing service from her initial experience in her father’s dental practice. Ashley is a proud member of the ASCA, SCN, demonstrating her commitment to professional development and excellence in the dental billing community.
Stoyan is Founder and CEO of Wisdom. Stoyan started his first technology company in 1996 in Germany and co-founded or was involved in the launch of 6 other technology start-ups in Europe and the US. He also held executive leadership roles in general management, product management, technology engineering, business development, and marketing at Intuit, Plastiq, Quicken, LendingClub, Amdocs and KPNQwest. Stoyan holds a master”s degree in Computer Science and Financial Engineering from the Karlsruhe Institute of Technology in Germany and holds patents in mobile technology, payments, and identity management.
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Jill Raff is a renowned EX2CX® Advisor, Speaker, Show Host, and Columnist among the Top 150 Global Customer Experience Thought Leaders and Influencers. She gets why there’s endless costly employee turnover and what keeps them engaged and committed instead. Jill works with executive leadership who recognizes the post-pandemic paradigm shift, the non-negotiable creation of a more humanized culture prioritizing their people, felt by your end-customers. Through her E3+1 Recipe connecting the employee experience (EX) to the customer experience (CX)- EX2CX®, she supports company teams create a “connection culture” to achieve the reward of feeling significant and seen for greater productivity and happiness, resulting in greater Employee and Customer Lifetime Value (LTV).
Jill's exceptional work has helped clients improve their team productivity by 15% and increase their sales by 20% through leadership training and executive coaching. With her diverse and unique insights gained by working globally across multiple industries, Jill brings fresh perspectives to each company's challenges.
Growing up working with her parents, owners/operators of one of the first McDonald’s® franchises in the world, store #150, Jill has lived and breathed customer service from day one. Her customer service philosophy originated from observing and working with her mother and father and their interactions with legendary founder, Ray Kroc. EX and CX are in Jill’s DNA.
Jill specializes in helping owners and executive leadership, regardless of industry, Turn Employees Into Advocates and Customer Magnets through Transforming Transactions Into Interactions™. When she’s not checking out the latest food scene or hangin’ with her 2 adult kids and 2 Maltipoos, you can find her takin’ in some live music, dancing, traveling, and playing with Moray eels while scuba diving.
Thank you 1307 Productions for all you do for SCN!
The Mission of 1307 Productions is to create high-quality film content with attention to detail, serving as an inspiration and a strong call to action, while operating with the utmost integrity and transparency, cultivating powerful relationships into one network.Salon ABC - 4th floor
Matthew JC, owner of 1307 Productions, is a seasoned storyteller with over 25 years of experience. As a Director, Producer, Songwriter, Speaker, Composer, and Entertainer, he has the unique ability to captivate audiences with his inspirational content. With 7 Emmy wins and 15 nominations for his documentary films, in directing, composing, and writing shows his authentic storytelling sets him apart. His work has been featured on platforms like Amazon Prime, Hulu, Comcast, and The Country Network, reaching over 33 million homes across America.
His interviews on CBS, FOX, ABC and Podcasts talking about his films, touring for our troops and his book upcoming book, Follow The Energy, make him a perfect storyteller on any stage to inspire the listener.
In addition to his creative endeavors, Matthew JC has been making a difference in the lives of Active-Duty Military and Veterans since 2003 through his 501c3 Charity, Operation Rock The Troops. From touring the world with his band, JC All Stars, to providing free music lessons and his Songwriting Healing Program, he helps Veterans find their voice through the power of music and songwriting. His dedication to entertaining the troops led him to perform his rock show for US Troops worldwide through the Armed Forces Entertainment.
Over the course of 13 years, Matthew JC and his band have completed seven world tours, visiting 15 countries and performing at over 40 military bases with over 1,000 shows. From Turkey, Japan, Korea, Guam, Marshall Islands, Italy, Spain, Portugal, Greece, Kosovo, Germany, Diego Garcia and Greenland, his mission to give back to those who have fought for us remains unwavering. His most recent performance at Texas Motor Speedway, where he shared his healing message through a performance with 60,000 attendees, exemplifies his commitment to bringing healing to our Veterans. With Matthew JC’s expertise in storytelling, his track record of success, and his dedication to making a difference, he is the ideal partner looking to support impactful projects and initiatives that bring their vision to reality.
http://www.operationrockthetroops.org/
It's time for lunch with friends, colleagues, and maybe someone new! Enjoy!
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The world of dentistry is filled with trailblazers who have set the path for people to follow…women who have given their all to break through the glass ceiling in the world of dentistry. How do we build on that success to continue to make the dental world a better place for everyone? What role can men play to support our colleagues in this process? It all starts with becoming inspired to work together and begin our focus with just one wall!
Shawn is the Dental CEO Maker who coaches dentists to change their mindset from “small practice owner” to the CEO of their business! His goal is to make dentists more profitable while giving them more time to focus ON dentistry and while enjoying a less stressful life. He is the President and CEO of DentalPeers, one of the oldest Group Purchasing Organizations in Canada. Shawn is a recovering lawyer with Masters degrees in Law and Business, a combination he uses to help dentists improve their business and free up time to truly enjoy the fruits of their efforts.
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Shark Tank entrepreneur Lerin Lockwood was a Texas teacher & coach until she had an accident on the softball field- she caught a ball and it broke her engagement ring! Lerin turned this “OMG!” moment into the life changing invention and brand, Lion Latch. She has gone from the classroom to the television stage, appearing on both Good Morning America and Shark Tank. Lerin has since taken to the popular app TikTok and became one of the first TikTok Shops, selling over 47,000 units on the app in a year.
We are incredibly grateful for the support and collaboration of our sister organizations ~ AADOM, ADMC, APDP!
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Discover the wealth and business development principles you need to build and accelerate your financial and business success. These 7 acceleration principles will help you take control of this area of your life and give you the latitude to live life on your terms, giving you time and energy to devote to your other interests. In Abhi's custom presentation, you'll learn: The wealth-building pyramid and key areas to focus on to fast-track generating wealth Two profitable pathways to investing in single-family and multi-family real estate with asset guidance How to build a sound asset protection strategy A step-by-step strategy the rich deploy to create tax-free growth for your portfolio!
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After years of successful entrepreneurial ventures and his fair share of setbacks and failures, Abhi Golhar speaks to audiences worldwide about winning the game of doubt in business and life, branding, and building wealth. As a transformational keynote speaker and Managing Partner of Meridian 84 – a private equity firm investing in the success of Midwest small businesses – Abhi equips leaders and high performers with the tools and mindset shift needed to harness doubt as a catalyst for growth. His unique perspective on navigating the business world has made him an influential contributor on air as a nationally syndicated radio host on the Wall Street Radio Network and to major publications, including Forbes, Inc., Huffington Post, and notable real estate magazines like Inman and Think Realty. Abhi’s bold message and unfiltered, tell-it-like-it-is personality cut through the noise of the personal development space, offering a refreshing take on how to master confidence and overcome doubt to build your influencer brand and build wealth.
Stay Tuned as we announce SCN 2025 location! PLUS! Biggest takeaways from the weekend, and Unplugged Wilmington!
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