The Best Dental Speakers and Practice Consultants
Today is all about you New Members! Join host Lois Banta, as she takes you on a journey into the dental industry, where you will learn the ins and outs of speaking, consulting, and writing.
Crooked River Ballroom
Lois Banta is owner of LJB Seminars. Lois has over 45 years of dental experience and speaks nationally and internationally. She is the CEO of The Speaking Consulting Network and a member of The Academy of Dental Management Consultants (ADMC), The American Academy of Dental Office Managers (AADOM) and The American Academy of Dental Practice (AADP). She received the prestigious Lifetime Achievement Award at the 2016 AADOM conference and was listed as one of the Top 25 Women in Dentistry. In 2021, Lois also received the prestigious Gordon J. Christensen Lecturer Recognition award, presented at the annual Chicago Dental Society 2021 Conference.
Join SCN as we celebrate the opening of this year’s conference! Don’t forget to tag us ~ #SCNAbundance
Metolius River Ballroom
It’s time to check - in and get ready for an amazing day of learning and networking!
Columbia River Ballroom
Welcome to SCN 2022!
Columbia River Ballroom
Being successful requires more than pure talent. To truly be at the top of our game, we must have some essential items with us at all times. It’s time to uncover proven tools and techniques that can be used to build that strong table for success.
Columbia River Ballroom
Denise Williams- Jones is a Customer Service Consultant, Speaker, Founder and Owner of Next Level to Success. She started in the dental field in 1995, working in some of the top dental offices in Southern California, with roles including chair side assistant, inventory and supply manager, team trainer, scheduling coordinator, financial coordinator, marketing liaison, community outreach, and front office lead. Denise has a passion and commitment to customer service. She is a born leader who pays attention to detail, is committed to an organized yet friendly environment, and has a history of noticeable performance growth with the practices she has worked with. Over 25 years of real-life experience of using proven techniques have taken practices to that Next Level to Success. Denise is a member of Crown Council, Speaking Consulting Network, and has designed continuing education courses for the American Dental Association. She is a graduate of Scheduling Institute and ToPS Institute, two highly respected training programs. She holds several certifications in Phone Training, Maximizing Patient Flow, Treatment Case Acceptance, and Delivering Exceptional Customer Service
Thank you CareCredit for your continued support of SCN!
Whether you use your healthcare credit card to cover your deductible, or to pay for treatments and procedures not covered by insurance*CareCredit helps make the health, wellness and beauty treatments and procedures you want possible today.Columbia River Ballroom
Sameer Bhasin is the VP of Alliances at CareCredit, working with dentistry’s key opinion leaders, leading educators and teaching institutions. Sameer’s key initiatives are to gather the latest insights, ideas and practical tools presented by the educators and bring those to the PDM organization. He currently enjoys working with over 300 consultants/KOLs. After immigrating from India over 20 years ago, Sameer’s career shifted from software engineering to sales. His sales career path began at Macy’s, then Pitney Bowes and finally with Dentsply- Tulsa Dental (Endodontics), before joining CareCredit. Sameer joined the CareCredit family in 2006. Prior to his current role, Sameer acquired more than a decade of front-line business/dental practice experience in his position as a PDM (South TX) and subsequently as a Regional Sales Manager (TX, LA, AR and OK). Sameer earned his MBA (Healthcare Mgmt) from the University of the Incarnate Word, San Antonio, TX in 2012. He currently resides in New Braunfels, TX with his wife Kareen of 23 years. They just finished building their house (a project they undertook in Jan 2018).
Join host Adele Reische and panelists Chrsiti Bintliff, Tija Boyd Hunter and Emme Sanders as they deep dive into the “how’s” of maximizing your SCN membership.
Columbia River Ballroom
Adele Reische of Synergy Practice Management brings a unique blend of training, support and insight to her clients, coaching them through the shift from surviving to thriving. With over 35 years of experience in dentistry, management and speaking, Adele rallies the troops to action, engaging everyone on the dental team as they work together to effect positive change and growth for the entire practice. Adele enjoys spending time in the great outdoors with family and friends houseboating, in addition to hunting and fishing with her husband Ken of 37 years. Adele is the Director of Member Relations with the Speaking Consulting Network (SCN), and is also a graduate of The Consulting U, a masters training and continuing education program specifically for dental practice management consultants. Adele is an active member of the Academy of Dental Management Consultants, The American Academy of Dental Office Mangers as well as a Certified Consultant in Employment Law and is the Director of Provider Affiliations with The Allana Smiles Foundation. Allanasmiles.org.
Christi Bintliff, founder of LEAP2 Solutions, a boutique coaching agency located in Raleigh, NC. She is a seasoned practice administrator, coach, speaker, and published writer. She brings experience-based expertise in leadership, practice management, and strategic planning fueled with her charismatic personality and cheerful outlook. Her LEAP Methodology specifically caters to the vision-driven leaders by identifying areas of growth and change, establishing strategic goals and objectives, aligning, and engaging their teams all geared in achieving sustainable results.
Tija was named one of the Top 25 Women in Dentistry by Dental Products Report Magazine. She is a member of the American Dental Assistants Association (ADAA) where she holds the honor of Master. Tija is a contributor to many dental publications. She is the director of the Dental Careers Institute, and sits on the editorial board for OSAP. Tija is also the author of seven CE study courses, a book on motivation; Rock Star Dental Assistant, and a Dental Compliance Calendar. She is an international speaker and is a certified trainer in nitrous oxide in several states. Tija holds certification in OSHA and HIPAA.
Emme Sanders, RDH, transforms dental practices with her high energy and positive approach to coaching. She has expanded her leadership and interpersonal skills for over 30 years, allowing her to increase team performance, refine dental skills, and create a space conductive to learning. Utilizing her unique teaching methods, Emme’s courses revitalize both doctor and hygienist roles through her workshop and real-world case studies that address hygiene department mistakes. Emme realizes the importance of teamwork and humor as a driving factor in creating a successful practice. She has worked with smaller and intimate offices as well as larger multilocation operations with equal grace and confidence, ready to tackle any and all challenges. Thanks to Emme’s chairside clinical and presentation abilities, she has become an official trainer for Digital Radiography and Intraoral Imaging, respectively. She has achieved ACE Certification, graduated from Transformational Trainers, holds membership to the Speaking and Consulting Network, and has developed a thriving career providing her knowledge and expertise to dental practices working with international consulting firm Inspired Hygiene.
Time to network with our amazing sponsoring partners!
It's time to learn from top meeting planners in the industry about what they're looking for when booking for meetings.
Columbia River Ballroom
Tim Twigg is the President of Bent Ericksen & Associates. Bent Ericksen & Associates is the leading authority in human resources and personnel management in the healthcare industry, helping dentists successfully deal with the ever-changing and complex labor laws. Tim brings over 35 years of practice management and business consulting experience and knowledge specifically in the healthcare field. Tim’s expertise extends to leadership and business development, strategic planning and marketing, and communication skills, with special emphasis on the “people-side”, human resources, and employment compliance. Tim is a published author and currently co-authors a regular column in Dental Economics entitled: “Staff Issues”. He is part of the management faculty, speakers’ bureau and/or business affiliate for: Seattle Study Club, Jameson Management, and Benco Dental, as well as being an ADA consultant for the ADA’s Council on Dental Practice. Tim is the past president of and a member of the Academy of Dental Management Consultants, a member of the Speaking Consulting Network and a member of the Society for Human Resources Management. For more information contact Bent Ericksen & Associates in writing at: PO Box 10542, Eugene, OR 97440, by phone at: 800-679-2760 or 541-685-9003, via fax at: 541-685-0059, or email at: info@bentericksen.com.
Dr. Julie Spaniel graduated from the University of North Carolina School of Dentistry in 1991. She owned and operated a General Dental practice in the Burlington area in Vermont for nearly 25 years. After raising 4 kids, Dr Spaniel moved to the Portland area. She has opened Summerwood Family Dental of Bridgeport Village in 2018. She continues to focus on oral systemic health, community service, dental education and inspiring future dental professionals. Dr Spaniel is an active member of the Oregon Dental Association, chairing the Dental Wellness committee, keeping our healthcare professionals healthy. This involves monthly speaker presentations, outreach, education and bi-annual meetings. She had been the annual meeting coordinator for the American Academy of Dental Practice, where she continues to serve and consult. She is actively involved in the Oregon Academy of General Dentistry and the American Academy of Cosmetic Dentistry. Dr Spaniel is passionate about global healthcare outreach. As founder of One World Brigades, a mobile dental clinic serving rural Uganda, Kenya, Ghana and Honduras, her focus is to teach high school and undergraduate students the spirit of service while immersing them in different and beautiful cultures. She has worked her entire career to mentor youth in her community, encouraging many who’ve gone on to become dental professionals.
Greg Tice has presented more than 300 programs built around the cognitive principles affecting how we learn, how we grow and how we effectively use goal setting. With his enthusiasm, personal stories and real-life examples, Greg engages his audience in a profound way. For the last 27 years, Greg has been the Director of Education for the Seattle Study Club, a global educational organization focused on providing customized curricula to dentists around the world. He has developed dozens of educational programs, coached hundreds of clinicians on educational implementation, and refocused thousands of participants on real growth and behavior change. A 1990 graduate from the University of Notre Dame, Greg is married with three boys including twins, is an avid cyclist and enjoys adventure sports.
With over two decades of experience as a dental coach and a clinician working with a wide variety of local, national and international audiences, Karima is highly motivated to empower dental practices and teams to create clinical and operational efficiencies with a patient- centered care model while managing change processes and transformation. Exemplifying the traits of a true global citizen and driven by her passion to improve oral health outcomes globally, Karima developed and implemented strategic and tactical programs in Africa and Asia with the ultimate goal of helping humanity achieve optimal health results. One of her many noteworthy achievements is spearheading the development of a brand-new profession of dental hygiene in South East Asia. She was the founding program director of this first-ever Diploma in dental hygiene program in the region. Karima brings her global strategic leadership and clinical expertise coupled with her innate ability to achieve measurable outcomes by bringing together sound business systems with team development strategies as the President of KBM Consulting Services. Karima is a graduate of two faculties at the University of Alberta (U of A), Faculty of Medicine and Dentistry for her dental hygiene program and School of Business for her Master’s in Business Administration (MBA). Her volunteer ethic is exemplified by her contribution to various boards including the American Academy of Implant Dentistry (AAID) 2021-2022 Annual Education Committee, Professional Advisory Committee- CDI college. Her tenure role as the meeting planner for the AAID team track program for the last numerous years is noteworthy in advancing quality education for team members. She is an active member of the College of Registered Dental Hygienist of Alberta (CRDHA). thesmilematters.com karimabmohamed@gmail.com Cell 1 780 908 0790 Karima has been certified as a trained instructor for the Association of Dental Implant Auxiliaries and Practice Management Certification programs (ADIA&PM), a division of International Congress of Oral Implantology (ICOI) Karima’s efforts as an educator have been acknowledged by being the recipient of the prestigious 2014 University of Alberta Alumni Honor Award as well as the 2013 Gibb Clinical Teaching Award at U of A. She was also awarded the Alberta Education scholarship for her high performance in the MBA program at the U of A.
Thank you Patterson Dental for your continued support of SCN!
Whether you need everyday dental supplies, time-saving software, the latest equipment, practice-changing technology or a remodeling plan, our trusted experts will guide and support you at every step. We’re here – where and when you need us – to help you modernize and grow your practice and keep it running smoothly.Columbia River Ballroom
Daniel Easty has been with Patterson Dental for over 17 years working in software with a focus on sales, marketing, and training. He has trained hundreds of offices how to become paperless and teaches the best ways to implement technology into individual & group practices. He is currently a Software Marketing Manager. Daniel and his family reside in Rosemount, MN.
Join us LIVE online for this virtual dental speaker scouting event.
Columbia River Ballroom
NEW! It’s time for our new BBY event, where SCN members give their 90 second elevator pitch to be booked by some of the top meeting planners in the industry!
Consultant, Team Trainer and Speaker, Debra has presented workshops nationally and internationally for numerous study groups and universities, and organizations including the ADA, Hinman, Chicago MidWinter Dental Society, Swedish Academy of Cosmetic Dentistry, the University of Lima, and the British Academy of Cosmetic Dentistry. Her articles have appeared in publications in the US, Canada, and England. Debra is a founding member and served three terms as President of the National Academy of Dental Management Consultants. She has been an adjunct faculty member at Oregon Health Sciences University in Portland, Oregon. She is co- founder of The Nash Institute for Dental Learning. She has contributed to many podcasts and virtual training for various dental organizations and serves as an advisor for many dental companies. In addition to speaking for dental organizations, Debra has presented workshops for Nordstrom, Medical and Surgical Groups and Chiropractic and Acupuncture Organizations. She is President Elect of the American Academy of Dental Practice Administration and serves on the board for Speaking Consulting Network where she is the Coordinator for their Spotlight on Speaking and Speaker Showcase programs. Debra has been repeatedly recognized by Dentistry Today as a Leader in Continuing Dental Education and a Leader in Dental Consulting. Debra is also a member of the American Dental Association’s Dental Practice Management Advisory Board Because of her contributions to the industry of dentistry, Debra received the Kay Moser Distinguished Service Award given by the American Dental Assistants Association. She is also recipient of the Academy of Dental Management Consultants Meritorious Service Award and the Speaking Consulting Network Spirit Award. Debra has been chosen as one of the Top 25 Women in Dentistry by Dental Products Report and is the 2015 recipient of the Gordon Christensen Outstanding Lecturer Recognition award.
Debi Carr is recognized as a leader in cyber security and compliance. She is a Cyber Security and Crisis Management Consultant, Speaker, and the founder and CEO of D K Carr and Associates, LLC. She assists private practices in obtaining and maintaining security in their practices including performing risk analysis, team security training, and assisting doctors navigate through a ransomware and other cyber-attacks. Debi holds several certifications including HealthCare Information Security and Privacy Practitioner, Certified Associate Healthcare Information and Management Systems and is a member of AADOM, ADMC, HIMSS, ISC2, ISSA, ISSAC, InfraGard, SCN and Women of Cyber Security.
Kay Hickey worked as a dental assistant and educator before taking the position as a clinical efficiency consultant at Zirc Dental Products. She enjoys speaking and training clinical systems to help practices become safe, happy, efficient. She has authored and published four children’s dental books and has written several articles for various dental publications. Kay is a member of the Speaker Consultant Network, American Academy of Dental Office Management, and eAssist Consulting Network. She has served on the Minnesota Dental Assisting Board and is a former American Dental Assisting Association member.
Laura J Nadler is the founder of WorkingCat Marketing, which focuses on helping dental practices tell their unique stories. She works with teams from early brand development, website design, social media and video production through delivering service that results in great reviews. Laura speaks internationally on Video, Branding and Marketing in Dental including at the ADA, ACP, PCSO, Pride Institute, Tufts, Boston University and more. She is the author of Lights! Camera! YOU! – A Practical Guide to Creating and Using Video to Market Your Practice. She is a member of ADMC, SCN and AADOM's ASCA.
Master of Arts Degree in Strategic Communication/Leadership, Seton Hall University, 2008 DDS, Georgetown University School of Dentistry, 1984 Bachelor of Arts, University of New Hampshire, 1980 Past President of the New Hampshire Dental Society 2014-2015 Navy Veteran Toastmasters International- Active Member DISC Certified Trainer Lectures to various groups on various topics including: • The Economics of Great Communication • DISC- It’s More Than Just a Frisbee • Mission Possible- Having the Practice of Your Dreams • Connection Before Credentials- Filling their Hearts Before Filling their Teeth • The Hands, The Head, and The Heart-3 Keys to a Successful Dental Practice Successful and profitable solo private practice 1990-2018 without insurance participation Fellow in the International College of Dentists Fellow in the American College of Dentists Life Member of the ADA- American Dental Association Member of the NHDS- New Hampshire Dental Society Presentations given to: WRDE- Western Region Dental Experience, Arizona Dental Association Michigan Dental Association American Dental Association Chicago Midwinter Meeting- Chicago Dental Association Nebraska Dental Association New Hampshire Dental Society International College Dentists Pennsylvania Dental Association AADOM- American Academy Dental Office Managers Maine Dental Association- York County Component
Amy Wood is a best selling author, speaker, consultant, and coach. She has a background in Healthcare Information Technology and has spent the last decade as a HIPAA Educator, Risk Assessor and Data Breach Consultant. Amy maintains multiple certifications in HIPAA, Cybersecurity and PCI, including the HCISPP – Healthcare Information Security Privacy Practitioner with ISC2, a prestigious certification that is not only difficult to obtain, but requires Continuing Education to maintain, keeping current issues at the forefront of the work she does. With that certification (of which she is one of only 1,400) she could work for Department of Defense or any hospital in the country, yet chooses DENTAL since it is an underserved market that definitely needs help. Out of the over 160 data breach investigations she has consulted on, her clients have received ZERO fines and ZERO patient lawsuits.
Leslie has served the dental field since 1984, including 32 years in the Oral & Maxillofacial Surgery specialty. She was a Program Advisor for CareCredit, proudly teaching providers about the financial discussion for ten years. Leslie has obtained her AAOMS certification for medical and dental coding. She is a certified dental radiographer specializing in CBCT imaging. Leslie is the founder of Insurance Billing Outsourcing, providing dentists medical and dental insurance services. She obtained her Fellowship with the ADIA and is a member of the Speakers Consulting Network, AAOMS, AADOM, DeW, and ADMC. Leslie enjoys improving dentists' lives by increasing cash flow with focused attention to accounts, utilizing medical benefits, and increasing case acceptance.
Raised on a cattle ranch in Wyoming, Amber was raised utilizing task management and attention to detail. Amber Weber-Gonzales has utilized that same work ethic and passion in her 20+ years in the dental industry. Amber Weber practiced as a licensed dental hygienist for over 14 years. During that time, she also participated in the administrative side as a practice manager. She helped in all aspects of practice management for over 11 years. She has hands-on knowledge of insurance and operational needs for dental practices. Because she has worked on dentistry's clinical and business side, she has utilized this knowledge to help practices succeed. Amber lives in Texas with her husband. Together they are still a part of the agricultural world with performance rope horses and training. She continues to help her family with their ranch and returns to Wyoming each year to renew her passion in the great outdoors and working cattle with her family business.
Find someone you don't yet know, make a new friend, and enjoy a meal together.
Atrium
Thank you Hu-Friedy, for all you do for SCN!
HuFriedyGroup helps dental professionals be the best in practice by providing a complete circle of protection in the dental suite, bringing together world-class products, services, education, and communities that result in superior clinician performance, clinical outcomes, and safety for clinicians and patients.Columbia River Ballroom
For 20 years, Chantel has worked at HuFriedyGroup in a multitude of roles across regulatory and marketing. She has spent the last 17 years managing the Instrument Management business for the Infection Prevention and Control strategic business unit. In this role, she has introduced several premium products to the dental market. This includes Infinity Series Cassettes and the GreenLight Dental Compliance Center, which is a member-only portal that helps dental facilities create personalized infection prevention protocols and provides comprehensive resources to support their infection prevention compliance program. Chantel is passionate about infection prevention and believes all facilities deserve the knowledge and access to information to protect both patients and staff. Chantel lives just outside of Chicago, in Northwest Indiana, with her husband (Grady), two children (McKenna 13; Bennett 10), and six-year old Golden Retriever (Jackson). She and her family love to travel, especially for soccer and baseball, which have taken them all over the country.
A large part of today’s business happens online. Do you have the digital presence to be virtually ready to win clients ? Join panelists Janice Hurley, Rita Zamora and Suzette Hibble as they share tips, techniques and insider secrets to getting your online presence noticed! Hosted by Kevin Henry.
Columbia River Ballroom
With more than 20 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report, managing editor for Dental Economics, and editor-in-chief for DrBicuspid.com. He now serves as the co-founder for IgniteDA, a community designed to empower, enlighten, and educate dental assistants, and as director of marketing for Fortune Management. He has spoken to dental assistants throughout the world, in person and through the Dental Assistant Nation podcast series, reminding them of the important role they play every day in their practice. He is also certified as a DiSC trainer, helping dental practices learn how to understand each other better through personality assessments and training.
Janice Hurley is known as Dentistry’s Image Expert for a reason. Meeting planners and audiences alike appreciate Janice’s passion and enthusiasm for all things dental pertaining to branding and image. Attendees to her courses have described her as profoundly articulate, gracefully charismatic and powerfully entertaining. Whether her audience is 5 or 5,000 she will draw you in to the subject and conversation. She never fails to build personal and professional confidence in each and every one she meets. Janice is also the coach for First to 50, a global women's speaker development program designed by Dentsply Sirona to elevate the voices of women in dentistry. Learn more at JaniceHurley.com.
Suzette, owner of SHE Photography, helps entrepreneurs expand their online presence through authentic, high-end, personal branding photography. She specializes in helping clients build their professional presence through impeccable, original images that translate to all aspects of print, web, and social media. Suzette spent many years working in Project Management for web design companies. An experience that now guides her as she helps clients develop their personal brand through lifestyle, and commercial branding photography. Learn more at ShePhotography.com.
Laura J Nadler is the founder of WorkingCat Marketing, which focuses on helping dental practices tell their unique stories. She works with teams from early brand development, website design, social media and video production through delivering service that results in great reviews. Laura speaks internationally on Video, Branding and Marketing in Dental including at the ADA, ACP, PCSO, Pride Institute, Tufts, Boston University and more. She is the author of Lights! Camera! YOU! – A Practical Guide to Creating and Using Video to Market Your Practice. She is a member of ADMC, SCN and AADOM's ASCA.
It has been said that health and wellness plays a huge part of one's overall success. Dentistry has been a different climate since the pandemic and it has affected you whether you are a clinician, team member, consultant or even as a patient. Learn how self care, mindset and organization play a part. How can we pivot and get rid of unhealthy risk factors.
Columbia River Ballroom
Time to network with our amazing sponsoring partners!
Columbia River Ballroom
Thank you Recall Max for all you do for SCN!
An elephant never forgets, and neither does a successful dental practice. At least, not when it comes to recall. Every year, more and more dental practices and DSOs navigate through the jungle of recall with RecallMax™. Stop getting bogged-down with time-consuming tasks and start reaching all of your hard earned patients. RecallMax means you’ll never forget a patient again.Columbia River Ballroom
Kevin has over 10 years’ experience in the marketing field, with the last 5 being in dental. He has helped practices recognize gaps in their patient communication and show them tools that fill those gaps and bring more revenues back into the practice. A graduate of Brigham Young University, he earned a bachelors in Communications and Business Management. He is an avid baseball fan and in his free time you’ll find him either on the golf course or doing wood working in his garage.
Kolton chooses to work at RecallMax™ because he loves having the ability to offer services and tools to help reduce stress involved in the day to day operations within dental practices. Kolton specializes in consulting offices on efficiency, productivity, and revenue opportunities. A graduate of Utah Valley University, where he earned a bachelor's degree in business management with an emphasis in accounting. Kolton is a sports fanatic. He is also a proud husband, and father of two children.
Our Speaker Showcase event highlights four of SCN’s top speakers who will take the stage for eight minutes and pitch to top meeting planners in the industry. Good luck!
Columbia River Ballroom
Consultant, Team Trainer and Speaker, Debra has presented workshops nationally and internationally for numerous study groups and universities, and organizations including the ADA, Hinman, Chicago MidWinter Dental Society, Swedish Academy of Cosmetic Dentistry, the University of Lima, and the British Academy of Cosmetic Dentistry. Her articles have appeared in publications in the US, Canada, and England. Debra is a founding member and served three terms as President of the National Academy of Dental Management Consultants. She has been an adjunct faculty member at Oregon Health Sciences University in Portland, Oregon. She is co- founder of The Nash Institute for Dental Learning. She has contributed to many podcasts and virtual training for various dental organizations and serves as an advisor for many dental companies. In addition to speaking for dental organizations, Debra has presented workshops for Nordstrom, Medical and Surgical Groups and Chiropractic and Acupuncture Organizations. She is President Elect of the American Academy of Dental Practice Administration and serves on the board for Speaking Consulting Network where she is the Coordinator for their Spotlight on Speaking and Speaker Showcase programs. Debra has been repeatedly recognized by Dentistry Today as a Leader in Continuing Dental Education and a Leader in Dental Consulting. Debra is also a member of the American Dental Association’s Dental Practice Management Advisory Board Because of her contributions to the industry of dentistry, Debra received the Kay Moser Distinguished Service Award given by the American Dental Assistants Association. She is also recipient of the Academy of Dental Management Consultants Meritorious Service Award and the Speaking Consulting Network Spirit Award. Debra has been chosen as one of the Top 25 Women in Dentistry by Dental Products Report and is the 2015 recipient of the Gordon Christensen Outstanding Lecturer Recognition award.
David Harris may have the coolest job in dentistry - he gets to chase, and catch, those who steal from dentists. A rule-breaker in his youth, David changed his direction and has spent much of his adult life in the world of investigation and enforcement, where he uses his unrivaled ability to understand the criminal thought process to help educate and protect dentists. David is the Chief Executive Officer of Prosperident, the world’s largest firm investigating financial crimes committed against dentists. David is a licensed private investigator, a Forensic Certified Public Accountant, and a Certified Fraud Examiner. He is the author of the book Dental Embezzlement: The Art of Theft and the Science of Control and over 30 articles in dental publications. In addition to being a prolific author, David is a frequent presenter at regional, national, and international dental conferences, and his vast wealth of experience, coupled with his keen sense of humor, make David both an engaging and entertaining speaker.
Tiffany is a visionary for change, serving the dental community for the last 13 years in many capacities including practice management, leadership coaching, and consulting. She is the Founder & CEO of Elevation Dental Consulting, Insurance Administration Advisor at Practice Booster, Project Manager at eAssist Publishing, a Robbins-Madanes trained Strategic Interventionist, Fellow of the American Association of Dental Office Management (FAADOM), and member of the AADOM Speaker/Consultant Alliance and the Speaking Consulting Network (SCN).
Raised on a cattle ranch in Wyoming, Amber was raised utilizing task management and attention to detail. Amber Weber-Gonzales has utilized that same work ethic and passion in her 20+ years in the dental industry. Amber Weber practiced as a licensed dental hygienist for over 14 years. During that time, she also participated in the administrative side as a practice manager. She helped in all aspects of practice management for over 11 years. She has hands-on knowledge of insurance and operational needs for dental practices. Because she has worked on dentistry's clinical and business side, she has utilized this knowledge to help practices succeed. Amber lives in Texas with her husband. Together they are still a part of the agricultural world with performance rope horses and training. She continues to help her family with their ranch and returns to Wyoming each year to renew her passion in the great outdoors and working cattle with her family business.
Business and life can throw you some curveballs! But, Leslie can handle the stress of thinking on the spot! After nailing her impromptu speech at SCN Unplugged, she is now ready to let you in on her secrets to success! Join Leslie as she helps you determine what style of speech and method of delivery is best for your subject and audience, learn how to pair your personality with your content, discuss ways to handle interruptions that deviate you from your planner presentation, and earn the importance of being confident, curious, and controlling during your speech.
Columbia River Ballroom
Leslie has served the dental field since 1984, including 32 years in the Oral & Maxillofacial Surgery specialty. She was a Program Advisor for CareCredit, proudly teaching providers about the financial discussion for ten years. Leslie has obtained her AAOMS certification for medical and dental coding. She is a certified dental radiographer specializing in CBCT imaging. Leslie is the founder of Insurance Billing Outsourcing, providing dentists medical and dental insurance services. She obtained her Fellowship with the ADIA and is a member of the Speakers Consulting Network, AAOMS, AADOM, DeW, and ADMC. Leslie enjoys improving dentists' lives by increasing cash flow with focused attention to accounts, utilizing medical benefits, and increasing case acceptance.
It’s time to check - in and get ready for an amazing day of learning and networking!
Columbia River Ballroom
In our rapidly changing world where most leaders focus on what makes our generations different, Dan focuses on the 12 Highest Universal Laws from his best selling book The Art of Significance Achieving the Level Beyond Success, which make us all the same: Obedience, Perseverance, Stretching, Trust, Truth, Winning, Doing Right, Harmony, Acceptance, Being Needed, Covenants, Forgiveness.
Columbia River Ballroom
Dan Clark is the founder and CEO of an International Leadership Development Company; a High-Performance Business Coach; New York Times Best Selling Author of 35 books; University Professor; a Primary Contributing Author to the Chicken Soup for The Soul series; International Podcaster; Gold Record Songwriter; and an Award-Winning Athlete who fought his way back from a paralyzing injury that cut short his football career. Dan was inducted into the Professional Speakers Hall of Fame – and has been named one of the Top Ten Motivational Speakers in The World. Dan has spoken to over 6 million people, in all 50 states, 71 countries, 6 continents, to more than 6000 audiences including most of the Fortune 500 companies, Super Bowl Champions, NASA, and to our Combat Troops in Iraq, Afghanistan, Asia and Africa. Dan has appeared on over 500 television and radio shows including Oprah and Glenn Beck, PBS, and NPR, and has been featured in the Mayo Clinic Journal, Forbes, Inc., Success, Entrepreneur, Thought Masters and Millionaire Magazines. Dan’s extraordinary life includes soaring to the edge of space in a U2 Spy plane; flying fighter jets with the Air Force Thunderbirds; racing automobiles at Nur-burg-ring and sailboats in Australia; serving on the Olympic Committee and carrying the Olympic Torch in the Winter Games; and keynoting the United Nations World Congress. Dan was named an Outstanding Young Man of America – and has since received the United States Presidential Medal presented by President Ronald Reagan; the United States Distinguished Service Medal presented by the U.S. Department of Defense; was the national recipient of the prestigious Air Force American Spirit Award; and was named Utah Father of the Year!
Thank you eAssist for your continued support of SCN!
Today eAssist is the #1 platform for dental billing! Our platform continues to enable the best outsourced dental billing alongside other time-saving, profit-making services to assist your dental office. The eAssist platform can now offer almost complete front office support to your general and/or specialty dental office. Though the growth has allowed Dr. Anderson, Sandy and eAssist nation to support over 1400 practices, the eAssist culture and platform brand promises remain the main focus of all eAssisters.
Columbia River Ballroom
Penny Reed is the Chief Executive Officer of Practice Booster/eAssist Publishing, LLC. She graduated from Harding University in 1990 with a BBA in Management. Penny began her career in IT with the Walmart Corporation and then was recruited by her own dentist to run his growing practice. Penny has over 29 years of experience as a speaker and dental business coach and has been designated a Leader in Dental Consulting by Dentistry Today from 2007 to present. She is a certified “Behavioral Consultant” through the Institute for Motivational Living. Penny is the author of two books, Growing Your Dental Business and Persuade With A Case Acceptance Story. Penny is a member of the Academy of Dental Management Consultants, The Speaking and Consulting Network, and a Speaking/Consulting member of American Association of Dental Office Management.
Jacquelyn spends most of her days working with dental professionals regarding their service with eAssist, or bringing on-demand certified education to dentalzing.com and loves connecting with people! After more than a decade of working with healthcare practices, she has become a strong advocate for reducing stress and building trust for those in the industry through education and proactively reaching out to clients not only to check in but to solve any issues they might be experiencing. She especially seeks to find ways to remove mundane busy work tasks so practices can focus on high-value activities and revenue-building strategies instead. When she is not focusing on dentistry, she loves being a hairstylist (another relationship-building activity!!) and spending time with her family. Nothing makes her happier than the squeal of one of her adorable grandchildren or long chats with her children.
Time to network with our amazing sponsoring partners!
Pre-Conference Area
Dan teaches we don’t attract who we want – we attract who we are – we attract what we believe we deserve in the way we engage, communicate, and connect. Steve Jobs said, “The most powerful person in the world is the storyteller who unlocks a shared dream.” Warren Buffet said, “Mastering public speaking is the #1 skill to boost a career and raise your personal value by 50%.”
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Dan Clark is the founder and CEO of an International Leadership Development Company; a High-Performance Business Coach; New York Times Best Selling Author of 35 books; University Professor; a Primary Contributing Author to the Chicken Soup for The Soul series; International Podcaster; Gold Record Songwriter; and an Award-Winning Athlete who fought his way back from a paralyzing injury that cut short his football career. Dan was inducted into the Professional Speakers Hall of Fame – and has been named one of the Top Ten Motivational Speakers in The World. Dan has spoken to over 6 million people, in all 50 states, 71 countries, 6 continents, to more than 6000 audiences including most of the Fortune 500 companies, Super Bowl Champions, NASA, and to our Combat Troops in Iraq, Afghanistan, Asia and Africa. Dan has appeared on over 500 television and radio shows including Oprah and Glenn Beck, PBS, and NPR, and has been featured in the Mayo Clinic Journal, Forbes, Inc., Success, Entrepreneur, Thought Masters and Millionaire Magazines. Dan’s extraordinary life includes soaring to the edge of space in a U2 Spy plane; flying fighter jets with the Air Force Thunderbirds; racing automobiles at Nur-burg-ring and sailboats in Australia; serving on the Olympic Committee and carrying the Olympic Torch in the Winter Games; and keynoting the United Nations World Congress. Dan was named an Outstanding Young Man of America – and has since received the United States Presidential Medal presented by President Ronald Reagan; the United States Distinguished Service Medal presented by the U.S. Department of Defense; was the national recipient of the prestigious Air Force American Spirit Award; and was named Utah Father of the Year!
Find someone you don't yet know, make a new friend, and enjoy a meal together.
Atrium
Thank you to our silver sponsors Curve Dental and Lasso and our General Sponsors Dental Intelligence, Adit, and RLM Marketing for all you do for SCN!
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Jonathan Karren is the Director of Partners and Channels at Curve Dental. Jonathan enjoys creating new relationships and making new friends. He has extensive experience with dental software such as Practice Management, Patient Engagement, Imaging, VoIP phone solutions, and the best combinations that connect them all. Jonathan uses his experience to help consultants from all walks of life provide the most beneficial solutions to their clients. Hard work with integrity is his motto, and he enjoys spending time with his wife and five kids and playing Golf, Cornhole, Softball & Basketball regularly.
Eric is a marketing and operations expert who has spent the last decade building revenue-operations for startups and private equity backed companies. Since 2016, He has dedicated his career to the dental industry and have worked with hundreds of practices to establish predictable and repeatable new-patient lead flow. He is currently the CEO at Lasso MD, a marketing company that focuses on bringing innovative patient acquisition techniques to the dental industry.
With over 20 years’ experience in marketing and communication, and 15 years’ experience in practice management, dental coaching, and operations, Curtis Marshall, a co-founder of Dental Intel, utilizes his passion and skills to help dental professionals nationwide take their companies to the next level. Dr. Bret Tobler said, “Curtis is a fantastic motivator. He is energetic, charismatic and personal. He is the kind of guy who makes friends wherever he goes. He’s been a great resource for growing and promoting our business.”.
As Director of Enterprise Partnerships at Dental Intelligence, Ashley loves helping partners bring more value to their customers and loves watching them incorporate actionable data into their coaching. After spending the past 6 years directly helping dentists maximize growth in their practices, it’s a passion of Ashley’s to watch her partners bring that same level of success to the dental practices that they coach!
Josh loves being able to play a role in the personal and professional development and excellent service we provide our clients to help them grow their business. With his well versed past he has been able to excel both in business and his personal life and is passionate about helping dental practices grow.
Robin Morrison’s passion for dentistry and health care, combined with her entrepreneurial spirit, lead her to become the founder of two successful companies. She is the president of RLM Healthcare Marketing & Consulting, Inc., founded in 1997, and Dental Consultant Connection, founded in 2011. Robin began her career in dentistry in 1981, working in a leading dental practice as an office administrator and marketing director. In 1997, she launched her first business, RLM Healthcare Marketing & Consulting. As many entrepreneurs do, Robin recognized more business opportunities and needs, and couldn’t resist launching her second business, Dental Consultant Connection (DCC). DCC connects dental consultants and dentists to ensure the practice selects the right consultant to fit their needs. DCC has formed a team dental consultants who specialize in niche areas of dentistry. In 2012, Robin teamed up with Linda Miles to form Oral Cancer Cause, Inc. (OCC), a 501c3 non-profit corporation. As founders of OCC. OCC financially assists oral cancer patients and their families during their treatment, while creating awareness about oral cancer. OCC was founded in memory of Robin’s brother, Mike Collins and Linda’s sister-in-law, Charlotte Estep, both who lost their battles with oral cancer. www.oralcancercause.org Robin is a member of the Academy of Dental Management Consultants (ADMC), the Speaking Consulting Network (SCN) and a lifetime member of the American Association of Dental Office Managers (AADOM).
It’s time for our annual Spotlight on Speaking competition! Seven influential SCN speakers will have eight minutes each to WOW our audience and judges! The winner of SOS receives a guaranteed speaking opportunity at AADP and SCN! Good luck!!!
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Consultant, Team Trainer and Speaker, Debra has presented workshops nationally and internationally for numerous study groups and universities, and organizations including the ADA, Hinman, Chicago MidWinter Dental Society, Swedish Academy of Cosmetic Dentistry, the University of Lima, and the British Academy of Cosmetic Dentistry. Her articles have appeared in publications in the US, Canada, and England. Debra is a founding member and served three terms as President of the National Academy of Dental Management Consultants. She has been an adjunct faculty member at Oregon Health Sciences University in Portland, Oregon. She is co-founder of The Nash Institute for Dental Learning. She has contributed to many podcasts and virtual training for various dental organizations and serves as an advisor for many dental companies. In addition to speaking for dental organizations, Debra has presented workshops for Nordstrom, Medical and Surgical Groups and Chiropractic and Acupuncture Organizations. She is President Elect of the American Academy of Dental Practice Administration and serves on the board for Speaking Consulting Network where she is the Coordinator for their Spotlight on Speaking and Speaker Showcase programs. Debra has been repeatedly recognized by Dentistry Today as a Leader in Continuing Dental Education and a Leader in Dental Consulting. Debra is also a member of the American Dental Association’s Dental Practice Management Advisory Board Because of her contributions to the industry of dentistry, Debra received the Kay Moser Distinguished Service Award given by the American Dental Assistants Association. She is also recipient of the Academy of Dental Management Consultants Meritorious Service Award and the Speaking Consulting Network Spirit Award. Debra has been chosen as one of the Top 25 Women in Dentistry by Dental Products Report and is the 2015 recipient of the Gordon Christensen Outstanding Lecturer Recognition award.
Jennifer Steadman, BSDH, RDH, DAADOM, is a recruitment and transition expert. After seeing fellow managers' challenges with the hiring process, managed through transitions and going through a change in ownership herself, she founded Steadman Onboarding Solutions in 2022. She has navigated teams through positive practice transitions. Her mission is to help business owners and managers hire the right team members that align with their own unique culture and maintain their team during a transition.
Having been in the dental field for over 20 years, holding responsibilities such as hygiene coordinator, lead dental assistant, office manager, and coach, Lindsay has acquired a wealth of expertise in dental practice management. She has also had the opportunity to learn from many of the top names in dental consulting and coaching, positioning her uniquely to help practices who want to move from good to great.
CEO/Owner of 180Dental, a company that is focused on accuracy in Dentrix Dental Software, Susan Laine is avidly keen about good data. Navigating your office in the direction it needs through customizing defaults, merging data and purging old information for a clean Practice Transition or Associate addition. Susan Laine is highly experienced in Dentrix Core since the G Series was introduced by Henry Schein. A first-look beta tester for Dentrix updates with accounting and coding knowledge. A strong cybersecurity advocate. Over 35 years of accounting and 20+ years in Office Administration experience. Her company serves Dentrix dental offices across the Nation. Member of AADOM, SCN, ACFE, Compassion International, and various Community Specific Non-profit Organizations. Certifications in Cybersecurity Compliance from Kansas State University, Mastery Tracks from Henry Schein, MS-DOS programming, Dbase Programming, LINUX Programming, Microsoft Excel Certification from MCC, QuickBooks Certification, PeachTree, Lacerte, and Adobe. Bringing accuracy to your numbers and trust in your reports through her personal consulting. Giving you peace of mind.
Shawn is a recovering lawyer from Canada who spent years providing dentists with legal advice on a vast array of topics. Twenty years ago, he decided to hang up his legal gown and work with dentists from the more positive perspective of building their business with passion and energy. He brings both his legal knowledge as well as business savvy, some of it obtained through his MBA studies, to the dental field to help make teams work better together. His negotiating skills as a lawyer also come in handy when it comes to finding great pricing on supplies and equipment.
Christi Bintliff, founder of LEAP2 Solutions, a boutique coaching agency located in Raleigh, NC. She is a seasoned practice administrator, coach, speaker, and published writer. She brings experience-based expertise in leadership, practice management, and strategic planning fueled with her charismatic personality and cheerful outlook. Her LEAP Methodology specifically caters to the vision-driven leaders by identifying areas of growth and change, establishing strategic goals and objectives, aligning, and engaging their teams all geared in achieving sustainable results.
Kay is a clinical efficiency consultant. She enjoys speaking and training clinical systems to help practices become safe, happy, and efficient. Kay is a former dental assistant and dental assisting educator. She has authored four children’s dental books and has written several articles for various dental publications. Kay is a member of the Speaker Consultant Network, AADOM Speaker Consulting Alliance, and eAssist Speaker Network
Amy Wood is a best selling author, speaker, consultant, and coach. She has a background in Healthcare Information Technology and has spent the last decade as a HIPAA Educator, Risk Assessor and Data Breach Consultant. Amy maintains multiple certifications in HIPAA, Cybersecurity and PCI, including the HCISPP – Healthcare Information Security Privacy Practitioner with ISC2, a prestigious certification that is not only difficult to obtain, but requires Continuing Education to maintain, keeping current issues at the forefront of the work she does. With that certification (of which she is one of only 1,400) she could work for Department of Defense or any hospital in the country, yet chooses DENTAL since it is an underserved market that definitely needs help. Out of the over 160 data breach investigations she has consulted on, her clients have received ZERO fines and ZERO patient lawsuits.
Thank you AADOM, ADMC and AADP for all you do for SCN!
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Karin Bennett ‘s background includes 30+ years of sales and marketing experience, including 13 years as an insurance agent. A top producer of new dental patients and revenue as a Marketing Specialist with the largest national provider of support services to general and multi-specialty dental groups, she was the first recipient of the Operations Team Award for Outstanding Teamwork and Dedication and was assigned to a task force to develop a national dental campaign that is still in force today. Karin owns her own marketing consulting business – InGenius! Marketing Strategies. Karin is usually the first point of contact for new sponsors and conference exhibitors. You will see her roaming the floor at the AADOM annual conference and present at other dental industry meetings. Part of her current responsibility is to manage the deliverables of AADOM sponsors and conference exhibitors and to assist in assuring that all of them have the most pleasurable experience possible! If you are looking to expand your footprint with dynamic office managers from across the country please reach out.
Trish is AADOM’s Project Manager working with Lorie Streeter, Karin Bennett, AADOM’s sponsors and conference exhibitors. She is responsible for the coordination of projects and activities including Livecast webinars, podcasts, AADOM’s Observer magazine, the Going Green Initiative and AADOM Speaker Consultant Alliance/ASCA projects. Trish brings over 25 years’ experience in the areas of sales and marketing working a variety of businesses and non-profit community service organizations throughout California’s central valley. She has served on the board of directors and volunteered with several community non-profit organizations including Networking for Women, the American Cancer Society, College of the Sequoias Foundation, Downtown Visalians and the Visalia Parks and Recreation Foundation. Trish lives in central California with her three rescue dogs and enjoys community theater, events and concerts. She is excited to be working with such a knowledgeable and enthusiastic team of industry professionals.
Bonnie, founding partner at Practice Dynamics, blends her love for the dental industry and business to help dental teams across the country reach new heights in their success. She specializes in coaching teams to goal by blending their unique philosophy with proven systems and business practices. Bonnie has a long record of success in the business of dentistry. Prior to founding Practice Dynamics she was the Product Line Manager for the Dental Division of Carestream Dental. In this role she was responsible for the strategic planning of the dental practice management line of products. This experience gives her a unique understanding of the blend of the business of dentistry, the technology that supports it and the teams that make it happen. A professed lifetime learner and educator Bonnie accepted the role of Executive Director of the Academy of Dental Management Consultants. The ADMC has been a part of her professional career for 20+ and she considers it an honor to serve its membership. In this role she guides an organization that serves to help dental management consultants throughout the country improve and grow their skills. Her love for knowledge and personal growth drives her to provide balance driven success through systems, teams and technology for the practices she works with every day.
Dr. Shelburne graduated from the University of Virginia with a double major in Biology and Religious Studies in 1977. He went on to graduate with honors from Virginia Commonwealth University’s Dental School and opened a private general practice in Pennington Gap, Virginia, in 1981. He and his family have served as short-term volunteer missionaries with the Baptist Medical Dental Missions International and on various Mission of Mercy projects in Virginia. In March 2008, he surrendered his dental license after being convicted of healthcare fraud, racketeering and money laundering and spent 19 months in Federal Prison and 2 months in a halfway house. Dr. Shelburne is a nationally known speaker/writer/consultant and an American Dental Association Subject Matter Expert, President of the Academy of Dental Management Consultants and Board Member of the Speaking Consulting Network who openly shares his mistakes, what he learned as a result, and how to avoid those career ending errors. “It is a wise man who learns from his mistakes, but a wiser man still that learns from another’s”.
Dr. Julie Spaniel graduated from the University of North Carolina School of Dentistry in 1991. She owned and operated a General Dental practice in the Burlington area in Vermont for nearly 25 years. After raising 4 kids, Dr Spaniel moved to the Portland area. She has opened Summerwood Family Dental of Bridgeport Village in 2018. She continues to focus on oral systemic health, community service, dental education and inspiring future dental professionals. Dr Spaniel is an active member of the Oregon Dental Association, chairing the Dental Wellness committee, keeping our healthcare professionals healthy. This involves monthly speaker presentations, outreach, education and bi-annual meetings. She had been the annual meeting coordinator for the American Academy of Dental Practice, where she continues to serve and consult. She is actively involved in the Oregon Academy of General Dentistry and the American Academy of Cosmetic Dentistry. Dr Spaniel is passionate about global healthcare outreach. As founder of One World Brigades, a mobile dental clinic serving rural Uganda, Kenya, Ghana and Honduras, her focus is to teach high school and undergraduate students the spirit of service while immersing them in different and beautiful cultures. She has worked her entire career to mentor youth in her community, encouraging many who’ve gone on to become dental professionals.
Time to network with our amazing sponsoring partners!
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Could you use some tips on overcoming obstacles with grace? Are you ready for a message about love, loss and lingerie?! If you said “yes” you’re in the right place. Using personal letters from her cousin Einstein (yes … Karen is related to that guy with bad hair) you’ll get a “relative’s theory” … NOT about the Theory of Relativity (thank goodness) … but about how to handle life’s challenges.
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Karen Cortell Reisman, communication expert, author, and coffee ice cream eater, works with dentists on their case presentations & dental lectures, speaks to dental associations from Yankee to Pankey, and coaches decision makers on how to ‘Speak For Yourself’ to make even more money. Karen is president of Speak For Yourself®, she’s had a blast speaking across North America, Germany and Israel; and, now, she has become a Certified Virtual Presenter. Karen also puts on a one-woman show using letters her cousin, Einstein, wrote to her family.
We are excited to announce the collaboration and partnership between Lois Banta and Ryan Vet! Here’s your chance to ask questions, give feedback and embark on the journey of future SCN!
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Thank you to everyone who has made SCN the amazing organization it is! Please come and share conversation, dinner and great wine together as we close out the conference. We will also be announcing the winner of SOS, our spirit award recipient and the location for SCN 2023!
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